Kevin Morales
Los Angeles,CA
Summary
High Potential leader with 6+ years of experience that is committed to deliver excellent results in sales and profitability. With very competitive spirit that constantly exceeds challenging organizational expectations across highly competitive stores. I take pride in being a leader and team player and believes on the investment and development of the team. Customer focused oriented who is fully committed to put our customers expectations at the center of everything that we do.
Overview
6
6
years of professional experience
Work History
Supervisor
JCPenney
Downey, CA
11.2020 - Current
- Contributes to profitable sales growth by leading and engaging associates, managing company operational, standards and execution, merchandising, training and developing associates, and executing sales building programs
- Coached, developed, and motivated team to achieve revenue goals.
- Resolves customer issues and concerns in a professional manner.
- Executed multiple projects simultaneously, coordinating and prioritizing tasks.
- Set, visual, store environment: managed the set processes by planning floor moves, placing graphics, and executing visual detailing based on company guidance
Cashier Associate
JCPenney
Culver City, CA
10.2018 - 07.2021
- Contributes to profitable sales growth by actively identifying and fulfilling customer needs throughout the checkout process
- Opening and closing procedures Balancing cash drawers 100% accuracy
- Promotes FindMore to drive sales and enhance customer service
- Assists with credit, rewards and gift card programs throughout the store
- Assists with recovery, merchandise go backs, replenishment and other operational tasks
Education
High School Diploma -
Alliance Dr. Olga Mohan High School
Los Angeles, CA06-2018
Skills
- Sales & Marketing
- Talent Development/ Building Effective Teams
- Planning
- Shrink Reduction/ Loss Control
- Profit
- Operational Excellence
- Customer Service Excellence
- Scheduling
- English and Spanish
Timeline
Supervisor
JCPenney
11.2020 - Current
Cashier Associate
JCPenney
10.2018 - 07.2021
High School Diploma -
Alliance Dr. Olga Mohan High School