Kevin Moran

• Executed troubleshooting concerning equipment malfunctions and repairs assisting in increasing profit for the company by reducing downtime on different tools.
• Performed preventative maintenance and Calibrations on Laser tools as on probers such as Eagles, Jacks, and non laser tools such as Impacts.
• Used hand tools, power tools and diagnostic equipment to troubleshoot problems with mechanical components.
• Repaired damaged wiring harnesses and connectors associated with electronic systems.
• Trained new technicians on equipment operation and safety protocols thoroughly.

Experience as an Implant; Diffusion, Photo and Eagles operator as well as other Laser Tools.

ests finished products and specialty items such as automotive;which are allowed a zero fail rate to determine proper functionality and operational ability.

• Cross-trained on in both probe areas to handle additional duties during peak periods.

• Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
• Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
• Managed portfolio of accounts, executing daily outbound calls and contacting new and existing customers to identify products and services that address critical needs.
• Maintained productive relationships with existing customers through exceptional follow-up after sales.

• Listened to customers to understand needs and refer to optimal services.
• Developed professional sales presentations to creatively communicate product quality and market comparisons.
• Provided training on appropriate product selection.
• Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
• Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.

• Disassembled machinery and equipment to remove parts and make repairs.
• Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
• Executed daily operations of preventive maintenance on electrical panels, motor controls and switch gears.
• Evaluated systems in use to uncover problems, complete maintenance and recommend solutions.