Kevin Morey
Des Plaines,IL
Summary
Organized and dependable candidate with over six years successfully managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals. Competent patient educator driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Business Manager
GrantStream LLC
07.2023 - Current
- Streamlined business processes by implementing new project management tools and techniques.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
Patient Educator
Assure Health
10.2022 - 06.2023
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Collaborate with team to discuss strategies to improve services.
- Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs.
Senior Banker
PNC, Universal Banker
12.2019 - 09.2022
- Managed the customer experience by identifying opportunities to improve the customer's financial wellbeing
- Drive proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty
- Active Leadership in branch daily operations, ensuring they are completion in an efficient and accurate manner.
Personal Banker
Fifth Third Bank
09.2017 - 12.2019
- Successfully executed backup branch management responsibilities while maintaining and exceeding sales goals.
Education
High School Diploma -
Alcott College Prep
Chicago, IL 09.2009 - 06.2013
Skills
Critical Thinkingundefined
Accomplishments
- Achieved highest patient retention through effectively building and maintaining excellent patient relationships and exceptional customer service.
Timeline
Business Manager
GrantStream LLC
07.2023 - Current
Patient Educator
Assure Health
10.2022 - 06.2023
Senior Banker
PNC, Universal Banker
12.2019 - 09.2022
Personal Banker
Fifth Third Bank
09.2017 - 12.2019
High School Diploma -
Alcott College Prep
09.2009 - 06.2013
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