Kevin Morgan
Broomfield,CO
Summary
Hardworking employee with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
Work History
Server
The Juicy Seafood
Longmont, Colorado
02.2023 - Current
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Manager
Ziggi's Coffee
Estes Park, Colorado
07.2018 - 09.2023
- Provided leadership during times of organizational change or crisis situations.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Server
Nicky’s Steakhouse
Estes Park, Colorado
09.2022 - 01.2023
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Ride Operator
Lollipop Park
Centennial, Colorado
02.2019 - 05.2019
- Performed daily inspections of rides according to company guidelines.
- Provided assistance to guests who required special attention due to disabilities or mobility challenges.
Education
High School Diploma -
Estes Park High School
Estes Park, Colorado04-2022
Skills
- Problem solving
- Leadership skills
- Sales techniques
- Memory retention
- Relationship building
- Strong work ethic
- Positive and professional
- Professional appearance
- Exceptional customer service
- Adaptability
Timeline
Server
The Juicy Seafood
02.2023 - Current
Server
Nicky’s Steakhouse
09.2022 - 01.2023
Ride Operator
Lollipop Park
02.2019 - 05.2019
Manager
Ziggi's Coffee
07.2018 - 09.2023
High School Diploma -
Estes Park High School