Dynamic General Manager with a proven track record at Mister Carwash, excelling in driving profitability through strategic cost control and staff training. Skilled in problem-solving and effective communication, I foster a collaborative environment that enhances customer experience and boosts revenue. Proficient in Excel, I leverage data to optimize operations and performance.
- Drive sales and profitability implementation through a series of strategic strategies to control labor and chemical costs to improve current location’s financial performance.
- Review financial reports, create shift schedules and process expense reports.
- Adhere and implement company policies and procedures including safety protocols and staff training requirements.
- Oversee onboarding and training staff in the value of soft selling products and services to ensure an optimal customer service experience.
- Create an energetic and collaborative work atmosphere to attract and retain customers thereby increasing overall revenue.
- Maintain site appearance to promote a safe, clean and friendly environment for both staff and customers.
- Manage equipment maintenance and repair and ensure proper chemical usage.
- Control supply inventory to reduce waste of MC products.
- Receive and safely unloaded incoming freight shipments.
- Move merchandise to the sales floor and organize shelving displays.
- Ensure products were properly priced, signed and arranged according to Sam’s Club standards.
- Track and manage stock in both the stores’ backroom and sales floor.
- Proper handling and use of pallet jacks and forklift.
- Maintain cleanliness by keeping the sales floor, aisles and backroom meat and orderly.
- Follow Sam’s Club safety procedures when handling hazardous materials as well as report any unsafe situations.
- Collaborate collectively with supervisors and associates to meet company goals.
- Assist members by helping them locate products and answering questions.
TWIC Card certified April 2020
OSHA Certified March 2017
Forklift Operator