KEVIN M. SALEM
Columbus,Ohio
Summary
Veteran facility and Maintenance supervisor with 10+ years of experience implementing safety management systems and overseeing daily activities. Detail-oriented professional recognized by peers for my effective leadership and problem-solving skills. Fixing motors and troubleshooting items as they come up. Looking to apply my experience with Scheduling and Planning and Facility Operations at your facility.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Facility Manager
Reynoldsburg YMCA
Reynoldsburg, Ohio
11.2024 - 04.2025
- Improved cleanliness of the overall YMCA by managing staff and cleaning; creating a checklist.
- Repaired walls and painted almost all of the building.
- Repaired broken equipment and troubleshooting items.
- Worked with contractors.
- Maintenance of Pool.
Sales and Customer Service Manager
Macy’s
Columbus, Ohio
10.2023 - 06.2024
- Improved sales and service in Women’s Shoe’s and Handbags and received all positive reviews in first half of year.
- Reorganized stockroom and improved inventory for both areas: creating more room and better flow.
- Increased overall store service scores by engaging and interacting with customers and colleagues.
Assistant Store Manager Operations
HomeGoods
Columbus, Ohio
02.2023 - 10.2023
- Organized dock and front end improved flow and made improvements overall structure of the backroom operations.
- Registered front end operations including guideline operations, placing merchandise and selling.
- Oversaw and managed store markdowns and damage control systems; improved accuracy by all employees.
Assistant Store Leader
Kroger
Columbus, Ohio
01.2022 - 02.2023
- Lead E-commerce, defilling in customer service to beat company average for filling and picking percent.
- Front End Sales and service team were inspired by my leadership to beat customer’s expectations every day.
- Worked with store’s Human Resources team to make sure team was taken care of and all grievances were handled according to union and company policies.
Assistant Store Manager
Lowes
Ontario, Ohio
08.2021 - 01.2022
- Lead Team in Merchandising Presentation for Electrical, Plumbing, Paint, Seasonal, Indoor and Outdoor Lawn and Garden.
- Lead those to execute customer service and to fill in floor and answer carry out calls.
- Managed cash office, markdowns for front end, signing and dock area to keep total store in customer friendly manner.
Department Supervisor
Lowes
Sidney, Ohio
12.2020 - 08.2021
- Supervisor over Electrical, Plumbing, Hardware, Tools and Paint managing areas to drive and increase sales and service.
- Drive Sales and customer service through Merchandising and filling stock, Markdown and Price changes.
- Worked with staff and had Educational ones in main products to improve product knowledge for better selling.
Department Supervisor
Electricial Sales
11.2020 - 12.2020
- I impacted Sales and Customer service in my department so much that within one month I was promoted to department supervisor.
Property Manager
Sidney Shelby County YMCA
Sidney, Ohio
01.2020 - 10.2020
- Worked with maintenance staff to keep up to physical plant of the Y which included Pool, 4 locker rooms, 3 gyms, 3 racquetball courts, fitness rooms and racetracks also the studios and outdoor areas and fields.
- Managed housekeeping and worked without side contractors to keep up on many of the building systems and lawn care I also had to make sure that all machinery including HVAC and Heater were operating.
- Made sure that walks and building entrance ways were looking good some were bad a good sign whether they came in made sure I would personally talk to member daily.
Site Director
School Age Coordinator
Fairview, PA
03.2016 - 01.2020
- Worked with Staff and Coordinate for an after school program with Elementary School.
- Coordinated with parents and school on school day activities.
Camp/Property Director
YMCA of Greater Erie
Erie, PA
06.2013 - 01.2020
- Managed team that oversaw camp ground of 87 acres and all buildings which included Two Pavilions, One Hall, 20 cabins, Camp Store, Rec Room, Pool, Two Bathhouses and Maintenance Building/Water Treatment Facility i.e. water Authority, Sewer Treatment Plant and Sewer Operate Making sure that HVAC are operating all building and home machinery.
- Helped and merchandised and procured items for the camp store and helped check in and check out campers worked with both seasonal and weekend weekend campers.
- Improved the Camp Grounds overall appearance helped install a splash pad, gap pit, new playground, new cabins, new roads. Remodeled repainted repaired buildings and improved furnishing and decor in cabins updated lighting. Improved drainage by overseeing the installation of an interior carpet trail to shore erosion and help control the bluff and keep the beach.
Saturday Supervisor
School Age Child Care Supervisor
Erie, PA
10.2009 - 05.2010
- Started and enriched a special trip so that students although could not be at home on weekend, took students whose parent didn’t work, so we tried to plan things to make their Saturday would be a little more normal.
- Worked with local Universities taking the students to campus to see sporting events as well as libraries, museums and other activities.
- Made sure that we cleaned and sanitized the entire Childcare department.
Assistant Store Manager
Assistant Group Supervisor/Lead Teacher
Erie, PA
10.2008 - 10.2009
- Lesson Planning for group working with group of 24 students.
- Before and after school working with student tutoring and enrichment.
- Taught lesson in Art and Math and Science for student enrichment.
Assistant Store Manager
J.C. Penney Company
Erie, PA
01.2005 - 01.2008
- Worked with total store team to improve inventory through proper inventory taking and inventory control through stock room management and organization.
- Managed team and supported them with the tools they needed to sign and mark down as well as price and merchandise store for a friendly and inviting customer experience.
- Engaging with support staff to ensure that facilities were clear and well presented daily and merchandise was clear and presented for customers including making sure HVAC systems working, Chiller and Boiler are operating.
Operation Manager
Kaufmann Department Store
Erie, PA
01.2003 - 01.2005
- Working with Receiving team to increase efficiencies in unloading trailers and processing the floor we were able to improve the flow with time down by over 2 hours a truck.
- Store operations were overhauled with the implemented new weight replacement program and cleaning programs so that the store would be customer ready this initiative was focused and made it easier to manage store.
- Facility restructure plans so that we could get entries to cleaned for customer; this included getting carpets spots cleaned through using different machines depending on the location of the spots and the type of spots. Using the floor Scrubber daily and making sure the restrooms were cleaned 4 times daily and checked hourly.
Area Sales Manager
Division Sales Manager
Men’s Apparel, Home, Cosmetics
01.2001 - 01.2003
- Increased sales and standards in areas by working with managers and staff on product knowledge and making sure inventory was getting to the floor.
- Presale areas were increased by making sure that all commissioned associates were calling clients and that all of their books were up to date and that they called their clients. Thus, increasing sales and increasing total sales.
- Customer Service was very important and was due to get the extra mile for our customer even if we had to pick up from another store we would take care of this and take care of our customer.
Stock Associate
Area Sales Manager
Tabletop, Men’s Tailored Clothing, Slacks and Shoes
01.1995 - 01.2001
- Increased overall sales in all zones by executing and understanding customer and area sales trends and then making sure that products were properly placed and merchandise is correctly. Working with my staff we improved our client flow and we added new events to bring in new clients.
- Was Area Sales Manager of the Month 84 times over the 6 years in improving and making sales every year as well as improving inventory results.
- In the Tabletop area, was able to grow the business from 900k to 1.8 million in sales for the department. We were able to do this by making sure that we were able to grow the business by working with clients and making sure that we were able to hold on to clients and prevent over 25k per event growing to the largest water for signing event in the Ohio area at the time.
Stock Associate
Stock Associate
Cosmetics and Receiving
01.1994 - 01.1995
- Unloading trucks and processing stock.
Education
Certification - Art Education K-12
Mercyhurst University
Erie, PABachelor of Fine Arts - Theatre Design and Technology
Wright State University
Dayton, OHSkills
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Accounting
- Microsoft OneNote
- Microsoft Publisher
- Microsoft Outlook
- Kronos
- Quattro Pro
- WordPerfect
- Adobe PDF
- Adobe InDesign
- Adobe Illustrator
- Adobe Photoshop
- Lotus 123
Certification
- Certified Pool Operator lic# C-113698 exp 12-31-2029
- CPR/AED for Professional Rescuer with Administering Emergency Oxygen and First Aid Exp 12-4-2026
- OSHA-10
- NFPA-70E Standard for Electric Safety in the workplace
Timeline
Facility Manager
Reynoldsburg YMCA
11.2024 - 04.2025
Sales and Customer Service Manager
Macy’s
10.2023 - 06.2024
Assistant Store Manager Operations
HomeGoods
02.2023 - 10.2023
Assistant Store Leader
Kroger
01.2022 - 02.2023
Assistant Store Manager
Lowes
08.2021 - 01.2022
Department Supervisor
Lowes
12.2020 - 08.2021
Department Supervisor
Electricial Sales
11.2020 - 12.2020
Property Manager
Sidney Shelby County YMCA
01.2020 - 10.2020
Site Director
School Age Coordinator
03.2016 - 01.2020
Camp/Property Director
YMCA of Greater Erie
06.2013 - 01.2020
Saturday Supervisor
School Age Child Care Supervisor
10.2009 - 05.2010
Assistant Store Manager
Assistant Group Supervisor/Lead Teacher
10.2008 - 10.2009
Assistant Store Manager
J.C. Penney Company
01.2005 - 01.2008
Operation Manager
Kaufmann Department Store
01.2003 - 01.2005
Area Sales Manager
Division Sales Manager
01.2001 - 01.2003
Stock Associate
Area Sales Manager
01.1995 - 01.2001
Stock Associate
Stock Associate
01.1994 - 01.1995
Bachelor of Fine Arts - Theatre Design and Technology
Wright State University
Certification - Art Education K-12
Mercyhurst University