Kevin Muller
Hawthorne,CA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Diligent Security professional with 2 1/2 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in response and evaluation procedures.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer/ Bike Patroler
SoFi Stadium Management Company
Inglewood, CA
01.2022 - 06.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle and by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Identified violators and escorted departing personnel to guard against theft of property.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Conducted regular patrols of key areas to spot and control security concerns.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Provided assistance to citizens in need, offering first aid or other support when necessary.
- Reduced response times to incidents by utilizing bike patrol methods.
- Acted as a visible presence at public events, contributing to overall event safety and security measures.
Busser
Hollywood Park Casino
Inglewood, CA
11.2019 - 05.2020
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
Shuttle Driver
Avis
Los Angeles, CA
04.2018 - 10.2019
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Adhered to tight schedule and met departure and arrival deadlines.
- Collaborated with dispatchers to stay on top of pickups and dropoffs and adapted quickly to changing assignments.
Paint Associate
Home Depot
Hawthorne, CA
03.2018 - 02.2019
- Located merchandise in store for consumers and demonstrated usage of tools and prep items.
- Offered color matching expertise and paint product selection advice to assist customers with paint choice.
- Actively engaged customers to gather information on current and future paint projects.
- Suggested add-ons and additional item upselling to improve customer projects while increasing company profits.
- Prepared paint primers to proper consistency with electric mixer and matched color choices for consumers.
- Managed and organized color merchandising materials, catalogs and manufacturer information.
Education
High School Diploma -
Hawthorne High School
Hawthorne, CA06.2014
Skills
- Team collaboration
- Resourcefulness
- Preventive Maintenance
- Guest relations
- Customer relations skills
- Effective communication skills
- Dependable and reliable
- Safety and compliance
- Security Regulation Enforcement
- Attentive and Observant
- Conflict Resolution Techniques
- Pattern Recognition
- Intruder Removal
- Investigative Skills
- Foot and Vehicle Patrol
- Perimeter Patrol
- Reading Comprehension
- System Inspection and Maintenance
- Data Logging
- Motor Vehicle Escort
Accomplishments
- Recognized by management for perfect attendance.
- Completed my bike certification training.
- Completed my CPR training.
- Completed my drug Overdose training.
Certification
Certified Security Guard Card
Certified CPR training
Certified Bike Patrol certification
Certified Drug Overdose Training
Certified Handcuff Training
Timeline
Security Officer/ Bike Patroler
SoFi Stadium Management Company
01.2022 - 06.2024
Busser
Hollywood Park Casino
11.2019 - 05.2020
Shuttle Driver
Avis
04.2018 - 10.2019
Paint Associate
Home Depot
03.2018 - 02.2019
High School Diploma -
Hawthorne High School