Education
Overview
Work History
Timeline
BusinessDevelopmentManager

Kevin Najor

Troy,MI

Education

Bachelor of Science - Business Administration

Lawrence Technological University

Store Operations Inventory Management Labor Management Cost-Control Systems Marketing/Pricing/Merchandising - undefined

Overview

12
12
years of professional experience

Work History

Business Manager

MOBIL, Supermarket
Hartland, MI
01.2011 - Current
  • Food Products
  • Store Operations Management
  • Responsible for presiding over the store's overall operations and establishing policy for a $5M/year operation
  • Provided direction on the day-to-day execution of all operational, promotional, and strategic programs
  • Provided supervision to both management and hourly employees by hiring, training, mentoring, assigning duties, evaluating performance, providing recognition, and promoting an awareness of importance of diversity
  • Ensured compliance with relevant operational policies and procedures by holding hourly employees and managers accountable by analyzing and interpreting reports, implementing, and monitoring asset protection and safety controls
  • Maintained quality assurance standards by overseeing safety and operational reviews, developing, and implementing action plans to correct any deficiencies
  • Led store teams in the planning, implementation, and execution of a wide range of merchandising and strategic operational initiatives
  • Marketing & Sales
  • Droves store-wide sales/marketing initiatives by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and forecasting sales
  • Led the management team in the direction of operations and communicated with both management and hourly employees concerning facility operations, merchandising, and general company direction
  • Financial Analysis & Performance
  • Drove store-wide financial performance by ensuring that sales and profit goals were achieved or exceeded
  • Led a management team to examine and control expenses to ensure they are indexed to sales or developing and implementing plans to correct any deficiencies in financial performance
  • Oversaw and approved the creation of store-wide budgets and led the analyzed economic trends to conduct required budget forecasting and better Understand and understand the competitive landscape within the community
  • Drove cost effective sales working with store employees and managers to produce and maximize sales and profits, reduce shrinkage, and improve each department's contribution
  • Regularly discussed and interpreted store-level financial performance in relation to both company and targeted store-level goals with store employees and department heads
  • Customer Service
  • Provided direction and guidance to hourly employees and managers on proper customer service approaches and techniques
  • Supervised and coached direct reports on the performance of their duties and successfully completed performance reviews and career development guidance
  • Ensured that customer needs, complaints, and issues are successfully resolved within company standards and relevant management guidelines
  • Community Outreach
  • Initiated, directed, and participated in community outreach programs, including establishing relationships with key individuals or groups in the community to the better represent the company’s perspective and values
  • Encouraged and supported employees and managers to volunteer to support civic-minded causes and thereby serve as good members of the community
  • Championed Company-sponsored programs, events, and sustainability efforts to employees, customers, and the local community in represent the company as caring, supportive part of the community.

Timeline

Business Manager

MOBIL, Supermarket
01.2011 - Current

Bachelor of Science - Business Administration

Lawrence Technological University

Store Operations Inventory Management Labor Management Cost-Control Systems Marketing/Pricing/Merchandising - undefined

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Kevin Najor