Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
ADDITIONAL INFORMATION
Generic

Kevin Narcisse Jr

Miami

Summary

Motivated student with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting. I poses strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.

Highly experienced and known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Salesperson

Vivint Home Security
05.2025 - Current
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Recorded accurate and efficient records in customer database.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Negotiated prices, terms of sales and service agreements.

Restaurant Busser

Coopers Hawk Winery and Restaurant
11.2024 - 05.2025
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Worked well in diverse team settings by partnering with others to complete tasks.

Busser

Sal’s Italian Ristorante
04.2023 - 12.2023
  • Unloaded and stocked glassware, plates, and utensils.
  • Removed plates and glasses from tables after meals.
  • Assisted waitstaff by bringing out food and dessert plates.
  • Replaced tablecloths and washed dirty linens.
  • Brought out complimentary food and drink items before meals.
  • Moved tables and chairs according to expected customer numbers.
  • Provided appropriate seating and silverware for families with young children.
  • Interacted professionally with hosts and waitstaff to deliver effective service.
  • Refilled glasses with drinks and replenished condiment shakers.
  • Carried trays from food counters to tables for cafeteria patrons.
  • Maintained adequate supplies of items, such as clean linens, silverware, glassware, dishes, and trays.
  • Cleaned and polished counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors.
  • Filled beverage and ice dispensers.
  • Greeted and seated customers.
  • Carried food, dishes, trays, and silverware from kitchens and supply departments to serving counters.

Front Desk Associate

Retro Fitness
09.2022 - 03.2023
  • Resolved guest issues with creative solutions, escalating major concerns to management.
  • Established rapport with other employees to improve operations.
  • Utilized extensive knowledge of rates, packages, and special promotions to drive sales.
  • Completed verification reports and system updates to maintain smooth operations.
  • Obtained reservation information and followed rate ratios to accurately charge customers.
  • Cleaned and maintained lobby and common areas, such as restocking supplies and watering plants.
  • Kept records of room availability and guests’ accounts, manually, and using computers.
  • Transmitted and received messages, using telephones, and telephone switchboards.
  • Greeted, registered, and assigned rooms to guests of hotels or motels.
  • Prepared for basic food service, such as setting up continental breakfast and coffee and tea supplies.
  • Arranged tours, taxis, and restaurant reservations for customers.
  • Reviewed accounts and charges with guests during check out process.
  • Computed bills, collect payments, and make change for guests.
  • Answered inquiries pertaining to hotel services, guest registration and travel directions, and made recommendations regarding shopping, dining, and entertainment.
  • Evaluated negative situations and took alternate courses of action to avoid conflict.
  • Handled cash, credit and debit card transactions accurately.

Education

High School Diploma -

J.P. Taravella High
Coral Springs, FL
06.2024

No Degree - Criminal Justice

Florida International University
Miami, FL
08-2028

Skills

  • Time Management
  • Customer Service Excellence
  • Guest Experience Management
  • Effective Problem-Solving
  • Cleaning and Sanitizing
  • Guest Supervision
  • Working Quickly
  • Cross-selling products and services
  • Reference selling
  • Product description
  • Sales demonstration
  • Closing techniques
  • Customer engagement

Certification

  • CSP - Certified Sales Professional

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Salesperson

Vivint Home Security
05.2025 - Current

Restaurant Busser

Coopers Hawk Winery and Restaurant
11.2024 - 05.2025

Busser

Sal’s Italian Ristorante
04.2023 - 12.2023

Front Desk Associate

Retro Fitness
09.2022 - 03.2023

High School Diploma -

J.P. Taravella High

No Degree - Criminal Justice

Florida International University

ADDITIONAL INFORMATION

I aspire to one day own my own business and help others like me achieve those same goals

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