KEVIN NATHANIEL HUDAYA
Tampa
Summary
Experienced professional in general and operations management, with a strong background in leading teams, optimizing processes, and implementing cost-effective strategies. Proficient in strategic planning, staff development, and enhancing operational efficiency to consistently improve workflow and reduce costs. Demonstrated success in boosting overall business performance through effective leadership, and innovative problem-solving.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Mr. & Mrs. Crab
Tampa
08.2024 - Current
- Designed sales and service strategies to improve revenue and retention.
- Prepared staff work schedules and assigned team members to specific duties.
- Created schedules and monitored payroll to remain within budget.
- Recruited, trained, and empowered employees to achieve key performance indicators.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Guided management and supervisory staff to promote smooth operations.
RESTAURANT MANAGER
BURNIN 99 LLC
Columbia
08.2023 - 08.2024
- Recruit, train, and supervise personnel.
- Engage with guests to solicit feedback regarding product quality and service standards.
- Coordinate staff schedules effectively.
- Uphold safety and food quality standards meticulously.
- Strive to ensure customer satisfaction, and manage complaints professionally.
- Adhere to DHEC regulations to attain an A food grade.
FOOD AND BEVERAGE ASSOCIATES
FRENCHMAN'S CREEK COUNTRY CLUB
08.2022 - 08.2023
- Adapt to the construction, reopening, and implementation of a new bar system
- Cooperate with the bar manager to ensure inventory
- Prepare and host private parties for member houses
- Assist other outlets with preparation and service as a banquet team
- Prepare daily email reports for the outlet manager and accounting division
- Assist and properly train new employees
BAR MANAGER
SATU ESTABLISHMENT
08.2021 - 08.2022
- Bar system planning and bar design for pre-opening
- Researching and negotiating with suppliers for future purchases
- Creating a cocktail recipe for the pre-opening menu
- Budgeting costs and benefits for the menu and events
- Hire bar staff and bar chefs, train them and periodically evaluate their performance to improve their skills
- Cooperate with the owner for the pre-opening of a new bar called Cincaila Bandung
RESEARCH & DEVELOPMENT BAR (HEAD BAR)
THE BITTERLOVE BANDUNG
Bandung
01.2021 - 08.2021
- Research, design, and plan the bar, implement a new beverage program, and oversee new product development
- Manage and be responsible for bar purchases and inventory
- Be responsible for the smooth operation of the bar during business hours
- Ensure the cleanliness and safety of the bar
- Hire, train, and periodically evaluate the performance of the bar staff
- Control and maintain the bar's budget and costs
- Experiment and create new drink recipes for the menu
BARTENDER
FABRIK BANDUNG (TSVC)
Bandung
01.2020 - 01.2021
- Mixing and serving drinks, alcoholic and non-alcoholic drinks
- Creating homemade recipes and other necessary ingredients to reduce the budget
- Create an iconic drink for the menu
- Anticipate customer needs
- Ensure cleanliness of the bar, glassware, and utensils
- Conduct bar inventory, quality control, and purchase requisitions necessary to replenish the bar
- Responsible for preparing (set up) and closing the bar
FOOD & BEVERAGE TRAINEE
BVLGARI HOTELS & RESORTS, BALI
Bali
01.2019 - 08.2019
- Independently take orders and establish a relationship with the customer to meet their expectations
- Help and assist other staff members with a positive attitude when possible
- Take the initiative to find additional tasks and assist others when scheduled tasks are completed
- Adapt to a dynamic and new environment
- Prepare coffee breaks, carts, and workstations according to what is indicated in the banquet order
- Prepare tables, workstations, buffets, serving carts, dessert tables, and cordial carts
FOOD & BEVERAGE SERVER
ASIAN GAMES 2018, JAKARTA
Jakarta
07.2018 - 09.2018
- Maintained a clean workstation throughout shift, including tables, chairs, floors, walls, refrigerators.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Followed proper sanitation standards when handling food and beverage items.
- Help and assist other station and beverage attendants with their work when possible.
Education
Associate of Applied Business - FOOD & BEVERAGE MANAGEMENT
STP NHI BANDUNG
Indonesia01.2020
Skills
- Professionalism
- Customer Services
- Teamwork
- Adaptable
- Long hours of working
- Persistence
- Hardworking
- Operational efficiency
- Time management
- Guest satisfaction
- Leadership and team building
- Budgeting and cost control
- Customer engagement
- Employee evaluations
- Payroll administration
- Staff training
Accomplishments
- Best Trainee Bvlgari Hotel & Resort Bali 2018
- Participated in the Flair category of the 'Heroes Flair' competition in Yogyakarta, Indonesia, in 2018.
- Won 1st place in the 'Mixology' category at the 'STP Bandung Professional Competency Development by Food & Beverage Management' competition in Bandung, Indonesia, in 2018.
- Was a finalist in the Mixology category at the 'Enhaii Tourism Skill Competition' in Bandung, Indonesia, in 2019.
- Served as the leader of the Enhaii bartending club in 2019.
Certification
- ServSafe Food Protection Manager Certification, which is accredited by the ANSI - American National Standards Institute, ANAB - National Accreditation Board & CPF - Conference for Food Protection.
Languages
English
Full Professional
Indonesian
Native/ Bilingual
Malay
Professional
Spanish
Limited
Timeline
General Manager
Mr. & Mrs. Crab
08.2024 - Current
RESTAURANT MANAGER
BURNIN 99 LLC
08.2023 - 08.2024
FOOD AND BEVERAGE ASSOCIATES
FRENCHMAN'S CREEK COUNTRY CLUB
08.2022 - 08.2023
BAR MANAGER
SATU ESTABLISHMENT
08.2021 - 08.2022
RESEARCH & DEVELOPMENT BAR (HEAD BAR)
THE BITTERLOVE BANDUNG
01.2021 - 08.2021
BARTENDER
FABRIK BANDUNG (TSVC)
01.2020 - 01.2021
FOOD & BEVERAGE TRAINEE
BVLGARI HOTELS & RESORTS, BALI
01.2019 - 08.2019
FOOD & BEVERAGE SERVER
ASIAN GAMES 2018, JAKARTA
07.2018 - 09.2018
Associate of Applied Business - FOOD & BEVERAGE MANAGEMENT
STP NHI BANDUNG
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