Passionate educator and entrepreneur with over 20 years of experience shaping lives through literacy and strategic outreach. Founder of Phat Phonics Reading Labs and classroom educator delivering culturally responsive education to diverse communities, particularly those that struggle academically and have adopted an attitude of self-apathy and indifference to life. My belief is that the academic heritage of our youth is too rich for them to go bankrupt now!
Developed crisis management for high school students in crisis.
Worked under the direction of the Clinical Director and was expected to exercise independent judgment, discretion, and a high degree of confidentiality, while reacting appropriately in crisis situations.
Developed crisis management for high school students in crisis.
Effectively intervened in students’ disruptive behavior; both verbal and physical, including using CPI prescribed physical restraint methods to de-escalate critical situations.
Communicated, verbally and in writing, with the Clinical Director regarding all-crisis situations.
Compiled data to be given to the teacher / therapist for writing Behavior Intervention Plan.
Facilitated and provided one on one instruction to students in need.
Displayed compassion working in a therapeutic setting of 5 - 21 year old youth who may have emotional difficulties.
6th- 7th Grade Math/Science Teacher
Collin Powell Middle School
02.2022 - 06.2023
Created a classroom culture that focused on respect, engagement and the belief of “I Can”.
Motivationally encouraged struggling learners to not give up when they didn’t immediately understanding a concept.
Sought to connect lessons to students’ lives and what they were culturally exposed to.
Graded students on understanding process more than just getting correct answers.
Directed students to learn how to critically think and not just memorize facts for a grade.
Developed and tracked student progress and adjusted academic strategies accordingly.
Encouraged students to set and maintain standards of classroom behavior.
Permanent Substitute Teacher
Little City/Child-Bridge Center for Education
10.2019 - 01.2021
Assisted students with cleaning, toileting, hygiene, and shopping.
Provided lead classroom instruction and direct supervision of 5-6 students with autistic disabilities.
Responsible for the oversight and delegating assignments of the paraprofessionals appointed to the classroom.
Providedsomegroup interaction to teach student collaboration and interpersonal communication.
Developedweekly lesson plans and implemented learning goals and objectives in alignment with general education curriculum.
Preparedquarterly progress notes for IEP’s and report cards.
Maintaineddaily written communication with parents, residential home managers and case managers.
Participated in all staff and collaborative team meetings.
Developed a classroom culture of learning, sharing, and respect of others, sharing and maintaining safe, fair, and respectful learning environments that celebrated the diversity of the student population.
Assisted students with cleaning, toileting, hygiene, and shopping.
Customer Service Rep I
Phonak
09.2015 - 11.2019
Managed and routed 70+ audiologist orders to be processed daily using SAP.
Routinely provided product knowledge to audiologists using both SAP and Sales Force.
Bi-Monthly provided training concerning Order Processing, Customer Service, and SAP use.
Awarded Customer Service Representative of the Year.
Senior Admissions Advisor
DeVry University
11.2003 - 08.2013
Assessed qualifications & credentials for registration of 20 - 30 incoming students every eight weeks.
Improved applicant interview rate by 20% by interviewing 7 – 10 potential applicants a week.
Improved registration process by becoming a liaison to several university offices.
Helped to formulate and participate on the DeVry Community College advisory board.
Helped to write and create the Community College Curriculum Articulation Agreement.
Liaison to Triton Community College (TCC) and Universal Technical Institute (UTI).
Conducted college transfer outreach visits at Triton Community College.
Conducted classroom presentations at Universal Technical Institute.
Managed student caseloads transferring from TCC and UTI.