Seasoned Entrepreneur with an extensive background in business management, team building, operational management, client handling. Hardworking, dedicated and resourceful leader with 11+ years in the freelance industry and proven ability to provide value and growth wherever placed within a company. Ready to leverage experience and drive to pursue new professional challenges.
Overview
20
20
years of professional experience
Work History
Special Framing - Crew Leader
NVR Building Products
Kings Mountain , NC
02.2020 - Current
Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work
Trained employees in time management and proper ways to complete job duties
Complied with Occupational Safety and Health Administration (OSHA) regulations to maintain safe work environment
Settled crew member disputes by addressing problems quickly and providing successful mediation
Pitched in to help with various job tasks, fill in for sick employees and complete projects
Implemented protocol that boosted efficiency for 7.4% of NVR's employee output in production goals by 50% within 90 days of latest promotion
Producer - Recording Studio Founder
NewLand Recordings
Charlotte , North Carolina
01.2010 - Current
Produced, Engineered, Mixed, or Mastered over 90 albums of music
Developed custom web pages for opt ins, email list building, product ads
Built loyal account base and long-term business relationships
Launched creative subscription and split payment based service that increased net profits 200% within 6 months
Delegated daily tasks to subcontracted employees, streamlining daily progress and efficiency.
Produced educational/tutorial style content for clients and other studio start ups.
Spearheaded Forensic Audio enhancement for private investigation firm
Affiliated works featured on Billboard Top 100 Music Charts 37 times.
Extensive national travel for projects out of state
Developed "best customer" profile for ad targeting campaigns.
Social Media Content Creator and Manager (Facebook, Instagram)
Correspondence with vendors for defective items
Shipping & Receiving Oversight for 18 store locations
Supplied with company vehicle for personal daily driver as well as for after hours company usage
Insurance Sales Agent
USAA
Spartaburg, SC
03.2018 - 07.2019
Customized new and existing policies for high profile members
Handled approximately 150 inbound sales-related calls per week to qualify individuals shopping for correct coverage
Remote Position
Sales Agent/Shuttle Bus Driver
DTAG OPERATIONS
Charlotte , North Carolina
01.2009 - 11.2009
Solved customer challenges by offering relevant products and services for rentals and insurance coverage.
Key holder responsible for shift opening and closing operations with a fleet of 1,000 vehicles.
Drove shuttle bus to safely transport passengers from airport terminal to offsite rental locations.
Technology -Sales Department Supervisor
Circuit City
Gastonia, North Carolina
10.2007 - 12.2008
Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
Life Guard
Wesley Acres Swim Club
Gastonia, North Carolina
05.2006 - 09.2007
Monitored safety of guests in and around swimming pool.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Completed basic maintenance and repairs to keep pools functioning properly and within the acceptable chemical balance ratio
Education
Some College (No Degree) - Religion
Charis Bible College
Charlotte NC
Some College (No Degree) - Broadcasting Technology & Psychology
Full Sail University
Lake Mary, FL
Skills
Relationship Building
Situational Awareness
Project Management
Mind Mapping
Teamwork and Collaboration
Verbal and Written Communication
POS Systems and Ordering Platforms
Content and digital asset management
Coachable
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.
Viktor Frankl
Timeline
Special Framing - Crew Leader
NVR Building Products
02.2020 - Current
Manager of E-Commerce - Shipping Operations
Kure Korp
01.2019 - 01.2020
Insurance Sales Agent
USAA
03.2018 - 07.2019
Producer - Recording Studio Founder
NewLand Recordings
01.2010 - Current
Sales Agent/Shuttle Bus Driver
DTAG OPERATIONS
01.2009 - 11.2009
Technology -Sales Department Supervisor
Circuit City
10.2007 - 12.2008
Life Guard
Wesley Acres Swim Club
05.2006 - 09.2007
Some College (No Degree) - Religion
Charis Bible College
Some College (No Degree) - Broadcasting Technology & Psychology