Kevin Nguyen
Westminster,MA
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than [Number] years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Helpful professional commended as valuable team player with expertise in [Area of expertise] and [Area of expertise]. Ready to bring [Number] years of relevant work experience to new position in [Type] industry in [Location] or surrounding area. Reliable Installer with [Number] years of experience in [Industry] roles. Lifts up to [Number] pounds safely and effectively and follows directions to complete tasks accurately. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technician
T&P Auto Repair
09.2018 - 12.2023
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Applied critical thinking and research to address complex issues.
- Maintained compliance with regulatory standards and safety requirements.
- Organized work to meet demanding production goals.
- Tested components and systems to evaluate performance and identify concerns.
- Completed job reports and logs immediately following service calls.
- Addressed routine equipment maintenance according to established schedule.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Tracked and recorded parts and labor costs related to each service call.
- Suggested specialized fixtures, test equipment and procedures for failure analysis.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
- Researched and implemented new technologies and equipment.
- Checked, repaired and repacked survival equipment to meet specifications.
- Spread out articles or materials and examined for holes, tears and other defects.
Education
Associate of Arts - Technician
Goldenwest College
15744 Goldenwest St, Huntington Beach, CA 9264705.2022
Skills
- Component Replacement
- Issue Analysis
- Equipment Maintenance
- User Training
- Quality Control
- Equipment Repair
- Operations Monitoring
- System Troubleshooting
- System Installation
- Customer Service
- Blueprint Reading
- OSHA Compliance
- Power Tools and Equipment
- Mechanical Knowledge
- Design Techniques
- Troubleshooting
- Issue Resolution
- Relationship Building
- Risk Mitigation
- Installation and Repair
- Repair Services
- Production Assistance
- Heavy Lifting
- Operation Monitoring
- Work Planning and Prioritization
- Computer-Assisted Diagnostics
- Multitasking and Organization
Affiliations
- Association of Information Technology Professionals
Certification
- CMRT - Certified Maintenance and Reliability Technician
- CME - Certified Maintenance Employee
- Licensed [Job Title] - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Technician
T&P Auto Repair
09.2018 - 12.2023
Associate of Arts - Technician
Goldenwest College
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