Kevin Nguyen
Stanton,USA
Summary
Seeking a part-time role in the food industry where I can leverage my strong customer service, team management, and operational skills to contribute to a dynamic team environment.
Overview
9
9
years of professional experience
Work History
Shift Lead
LEATHERBYS FAMILY CREAMERY
03.2020 - 08.2024
- Managed shifts for a team of +30 staff, ensuring smooth operations and timely breaks.
- Reduced labor costs while maintain high customer satisfaction.
- Optimized food costs by managing portion sizes and minimizing errors.
- Introduced management ideas to improve team morale and productivity.
Server
LEATHERBYS FAMILY CREAMERY
01.2019 - 08.2024
- Provided excellent customer service by catering to guests’ needs, ensuring timely delivery of orders.
- Managed multiple tables in a fast-paced environment, ensuring all customer needs were met.
- Made personalized menu recommendation to enhance customer experiences.
Dispenser
LEATHERBYS FAMILY CREAMERY
12.2018 - 08.2024
- Prepared and served 50+ different sundae recipes and handled Togo orders efficiently.
- Supervised 10-15 employees as “Captain,” ensuing timely and accurate order processing.
Shift Lead
TEA CULTURE
01.2016 - 01.2024
- Delivered exceptional customer service, mastering 30+ drink recipes and overseeing food preparations.
- Led morning prep, including large batch brewing and homemade toppings.
- Trained new staff and provided guidance to veteran team members on recipe accuracy and efficiency.
Education
Doctorate Candidate - Chiropractic
Southern California University of Health Sciences
16200 Amber Valley Dr Whittier, CA 9060408-2028
Bachelor of Science - Kinesiology Exercise Science
Sacramento State
Sacramento, CA03.2024
Associate of Arts - Kinesiology
LRCC
Sacramento, CA03.2021
Skills
- Monday: 3PM - Close
- Tuesday: 2PM - Close
- Wednesday: 2PM - Close
- Thursday: 5 PM - Close
- Friday: 5 PM - Close
- Saturday & Sunday - Any
Timeline
Shift Lead
LEATHERBYS FAMILY CREAMERY
03.2020 - 08.2024
Server
LEATHERBYS FAMILY CREAMERY
01.2019 - 08.2024
Dispenser
LEATHERBYS FAMILY CREAMERY
12.2018 - 08.2024
Shift Lead
TEA CULTURE
01.2016 - 01.2024
Doctorate Candidate - Chiropractic
Southern California University of Health Sciences
Bachelor of Science - Kinesiology Exercise Science
Sacramento State
Associate of Arts - Kinesiology
LRCC
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