Kevin Norman
Tulsa,OK
Summary
Dynamic Credit Analyst with proven expertise at Hilti North America in risk assessment and credit analysis. Enhanced portfolio quality through strategic reviews and effective communication. Skilled in Microsoft Excel and relationship management, driving efficiency and compliance in credit processes while supporting senior analysts in evaluating client creditworthiness.
Overview
11
11
years of professional experience
Work History
Credit Analyst
Hilti North America
08.2022 - Current
- Analyzed credit data and financial statements to assess risk levels.
- Collaborated with team members to streamline documentation processes for efficiency.
- Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
- Improved overall portfolio quality, conducting regular reviews of existing accounts and recommending appropriate actions.
- Reviewed client information to ensure accuracy and compliance with policies.
- Supported senior analysts in evaluating creditworthiness of potential clients.
Team Leader
Target
07.2019 - 07.2022
- Led team in achieving operational goals and enhancing customer service standards.
- Developed training programs to optimize employee performance and engagement.
- Implemented inventory management systems to streamline stock replenishment processes.
- Coordinated scheduling to ensure adequate coverage during peak hours, reducing wait times.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Team Member
Walmart
06.2014 - 06.2019
- Mentored new team members on operational procedures and safety protocols. (As Electronics Team Member)
- Streamlined inventory management processes to enhance accuracy and efficiency. (As Electronics Team Member)
- Provided comprehensive patient consultations to determine visual needs and recommend appropriate eye wear solutions. (As Optician at Walmart)
- Conducted precise measurements for lenses and fittings, ensuring optimal comfort and vision correction. (As Optician at Walmart)
- Coordinated order processing to ensure timely fulfillment and customer satisfaction. (As order fulfillment team member)
Education
Bachelor of Arts - Business Administration
Northwestern State University of Louisiana
Natchitoches, LA12-2021
Skills
- Risk assessment
- Credit analysis
- Financial statement analysis
- Credit risk
- Credit decisions
- Verbal and written communication
- Relationship management
- Oral and written communications
- Microsoft Excel proficiency
- Risk mitigation strategies
- Proficient in SAP (Software)
- High risk account reviews
Timeline
Credit Analyst
Hilti North America
08.2022 - Current
Team Leader
Target
07.2019 - 07.2022
Team Member
Walmart
06.2014 - 06.2019
Bachelor of Arts - Business Administration
Northwestern State University of Louisiana
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