Kevin Norman
San Antonio
Summary
Highly skilled paramedic with over 20 years of experience delivering advanced life support and compassionate care. Proven ability to assess patient conditions, improve outcomes, and maintain accurate documentation while collaborating effectively with emergency response teams.
Overview
37
37
years of professional experience
Work History
Paramedic
San Antonio Fire Department
03.2003 - Current
- Administered advanced life support and emergency medical care to patients in high-pressure situations.
- Collaborated with fire department personnel to coordinate responses during emergency incidents.
- Trained paramedic students on protocols, equipment usage, and best practices for patient care.
- Maintained accurate records of patient care and incident reports in compliance with regulations.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Conducted thorough assessments of patients to determine appropriate treatment plans and interventions.
Firefighter
San Antonio Fire Department
10.1998 - 03.2003
- Responded to emergency calls, providing quick and effective firefighting services.
- Operated firefighting equipment and tools, maintaining readiness for emergency situations.
- Delivered community education on fire safety practices and emergency preparedness programs.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
- Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
- Collaborated with team members during rescue operations, enhancing overall effectiveness.
Splashtown General Manager
Splashtown San Antonio
02.1991 - 10.1998
- Directed daily operations to enhance guest experiences and optimize service delivery.
- Established comprehensive employee training programs to develop appropriate safety skills, improve productivity, and maintain compliance with industry safety regulations.
- Implemented strategic initiatives to improve team performance and operational efficiency.
- Oversaw budgeting and financial planning, ensuring alignment with organizational goals.
- Established training programs that fostered employee development and retention.
- Collaborated with marketing teams to drive attendance through targeted promotions and events.
- Analyzed customer feedback to identify areas for service enhancement and innovation.
- Managed vendor relationships to secure quality supplies and negotiate favorable terms.
- Led cross-functional teams in executing large-scale projects, improving overall operational effectiveness.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Formulated policies and procedures to streamline operations.
Director of Red Cross New Braunfels
City of New Braunfels
06.1989 - 08.1990
- Led strategic initiatives to enhance community engagement and service delivery.
- Developed lesson integration for swimming to educate children in water safety and swimming skills knowledge for over 600+ students.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
Education
BBA - Finance And Management
Southwest Texas State University
San Marcos, TXSkills
- Documentation and reporting
- Advanced life support
- Critical decision-making skills
- Direct patient care
- Pre-hospital care
- Patient transport
- Cardiopulmonary resuscitation
- Medication administration
- Emergency response
- Vital sign assessment
- Patient examination
- Behavioral emergency intervention
Timeline
Paramedic
San Antonio Fire Department
03.2003 - Current
Firefighter
San Antonio Fire Department
10.1998 - 03.2003
Splashtown General Manager
Splashtown San Antonio
02.1991 - 10.1998
Director of Red Cross New Braunfels
City of New Braunfels
06.1989 - 08.1990
BBA - Finance And Management
Southwest Texas State University