Kevin Patrick Onorio
Boston,MA
Websites
Summary
Accomplished Senior Program Manager and Product Developer with demonstrated leadership in fast-paced environments. Achievements include leading the successful deployment of a new healthcare solutions, driving increased revenue growth through user and patient facing applications and ensuring products meet and exceed performance goals. Motivated, high-energy and customer focused, with a passion for driving results.
Skills
- Solution planning and development
- New product introduction strategies
- Analytical thinker
- Effective large team leader
- Pharmacy and healthcare operation knowledge
- Motivated self-starter
- Strong communicator
- Office Suite, Rally, Jira
- Registered Pharmacist - PA, NJ, DE, MA
Overview
9
9
years of professional experience
Work History
Lead Senior Manager, Product Development
CVS Health
Woonsocket, RI
12.2021 - Current
- Lead a cross-functional team of 3 mid-level product managers and 8 junior product managers to drive growth and innovation into five of the company’s top-grossing patient adherence programs
- Manage a portfolio of medium and large product initiatives under a clear product strategy of guiding a patient through their prescription refill journey
- Responsible for the full P&L of programs that drive over 13M incremental prescription fills annually, support over 200M prescription refills and drive $70M in EBIT annually
- Continuously set the long-term strategy for our products, including road mapping multiple IT enhancements and building budget and forecasting for growth
- Successfully lead the deployment of a prescription synchronization program which combined digital and retail assets and will drive over 5% growth from 2021 to 2022
- Built the logic for an automated adherence outreach program that interacts with 26M patients annually and drove labor savings of over $8M
Senior Manager, Product Development
CVS Health
Woonsocket, RI
04.2019 - 12.2021
- Lead a cross-functional team of 3 junior product managers and 2 contractors
- Managed a portfolio of two large-scale proprietary adherence programs, including day to day operations, data modeling, reporting and product development
- Communicated scope, requirements and testing needs to IT partners to develop a new prescription transfer platform within our digital and retail pharmacies
- Lead numerous projects and initiatives including introducing new systems, tools, and processes to support attainment of challenging objectives
- Lead team responsible for A/B testing of patient care programs and measurement of testing success
- Supervised and managed all product-related communication to ensure messaging accuracy
- Managed cross function team relationships, including IT, Development, Quality Assurance and the Project Management Office
Manager, Healthcare Innovation & Strategy
CVS Health
Woonsocket, RI
08.2018 - 04.2019
- Developed, designed and implemented a new online opportunity delivery system for more efficient transmission of information to store teams
- Planned and executed three new transformation health pilots in 3 test locations, using data and analytics to drive health outcomes in a 2 month period
- Directly managed day to day relationships with outside vendors and internal stakeholders to integrate new technology into ongoing health pilots
- Contributed to mentoring and developing 5 new CVS Health colleagues joining the team from outside organizations
Manager, Enterprise Product Development and Design
CVS Health
Woonsocket, RI
11.2016 - 08.2018
- Successfully developed business requirements and completed implementation for a new workflow model expected to drive $7M in labor savings annually
- Delivered a new point of sale application to drive Patient Care program acceptance, resulting in an addition of 3M incremental prescriptions
- Designed and implemented an automated outreach patient care program, driving over 2M incremental prescriptions
- Manage day to day operations of a Patient Care adherence product, including communication, maintenance and operational reporting
- Support development of Patient Care products from discovery to launch
- Collaborate with multiple stakeholders, including Project Management, Software Development and Quality Assurance to ensure developed products launch successfully
Pharmacy Manager
CVS Health
Plymouth Meeting, PA
01.2016 - 10.2016
- Lead and inspire a team of two pharmacists, one lead technician and 10 technicians to deliver of the company's goals of financial profitability and leading customers to better health.
- Successfully managed the execution of a transition of business from Target Corporation to CVS Health.
- Engagement Ambassador for 65 locations in region, delivering business acquisition updates and providing conversion support to teams.
- Responsible for the day to day aspects of legal compliance and quality assurance of a pharmacy averaging 1600 prescriptions a week.
Executive Team Leader - Pharmacy
Target Corporation
Middletown, NJ
10.2013 - 12.2015
- Lead pharmacy results, including increasing sales by 3 percent.
- Increased customer satisfaction 5% above benchmark, measured by company feedback survey.
- Developed and promoted two Pharmacy Interns into Executive Pharmacists.
- Implemented successful clinical services, including OutcomeMTM services, pharmacist delivered immunizations, blood pressure screenings and diabetes counseling.
- Properly filled and dispensed an average of 200 prescriptions per day.
- Partnered with store management team to develop and implement in-store programs to increase sales through OTC counseling and vaccination screenings.
- Directly supervised one Pharmacist and five Pharmacy Technicians, interns and support staff while on duty.
- Increased immunization business across 12 locations as immunization captain and exceeded company set goal ahead of schedule.
- Supported 75 pharmacists with payroll questions, new roll-outs of company programs and operational issues.
- Point of contact for store teams across 65 locations to field issues to appropriate pharmacy leaders.
Executive Pharmacist - Float
Target Corporation
Newark, DE
06.2013 - 10.2013
- Supported three districts as a float pharmacist.
- Drove key pharmacy metrics including time to fill, mobile messaging and clinical services.
- Supervised numerous technicians in their role of delivering top class healthcare to patients.
- Supported field pharmacy leaders in deployment of PDX EPS pilot program in region through training of multiple pharmacy teams.
Pharmacy Extern
Health Partner Plans
Philadelphia, PA
03.2013 - 05.2013
- Supported clinical pharmacy staff in writing prior authorization criterion for new Medicare portfolio.
- Developed prior authorization process and criterion for oncology medications added to Medicaid and Medicare portfolios.
- Assisted in the development and implementation of a medication therapy management program, OutcomesMTM, for Medicare portfolio.
- Educated clinical staff on the use of state prescription monitoring programs to assist in prior authorization approval.
Education
Doctor of Pharmacy -
Philadelphia College of Pharmacy
Philadelphia, PA2013
Timeline
Lead Senior Manager, Product Development
CVS Health
12.2021 - Current
Senior Manager, Product Development
CVS Health
04.2019 - 12.2021
Manager, Healthcare Innovation & Strategy
CVS Health
08.2018 - 04.2019
Manager, Enterprise Product Development and Design
CVS Health
11.2016 - 08.2018
Pharmacy Manager
CVS Health
01.2016 - 10.2016
Executive Team Leader - Pharmacy
Target Corporation
10.2013 - 12.2015
Executive Pharmacist - Float
Target Corporation
06.2013 - 10.2013
Pharmacy Extern
Health Partner Plans
03.2013 - 05.2013
Doctor of Pharmacy -
Philadelphia College of Pharmacy