Kevin Ortez
Miami
Summary
Dedicated security professional with extensive experience at Allied Universal, excelling in emergency response and conflict de-escalation. Proven ability to enhance public safety through vigilant surveillance and effective communication. Recognized for training new team members and fostering a secure environment, significantly reducing incidents of theft and vandalism.
Overview
1
1
year of professional experience
Work History
Security Guard Officer /Badging Officer
Allied Universal Security Services at Visa Inc.
01.2024 - Current
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Provided prompt response to emergency situations, ensuring the safety of all individuals involved.
- Permitted entry with escort for approved persons into secure locations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Created a welcoming atmosphere for guests while maintaining strict vigilance over potential security hazards or breaches.
- Adapted quickly to updates in technology, learning new software programs as required for efficient badge creation and management tasks.
- Trained new Badging Officers, sharing best practices to maintain consistency across the team.
- Performed data entry with speed and accuracy.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Security Officer /Front Desk Receptionist
Allied Universal at Telemundo
02.2024 - 08.2024
- Patrolled and monitored premises in company vehicle and by foot.
- Checked and verified photo identification prior to granting facility access..
- Monitored CCTV cameras and alarm systems for security breaches.
- Investigated suspicious activities and persons to maintain security of premises.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Education
Bachelor of Arts - Criminal Justice
Florida International University
Miami05-2024
Associate of Arts - Criminal Justice
Miami Dade College
Miami, FL05-2022
Skills
- Report writing
- Conflict de-escalation
- Relationship building and management
- Emergency response and planning
- Surveillance
- Public safety awareness
- Data entry
- Information gathering
- Typing speed
- Effective communication
- Team leadership
- CPR and first aid
Citizens Police Academy at Miami Dade Sherrifs Office
Motivated and community-focused professional with hands-on public safety exposure through completion of the Citizens Police Academy at the Miami-Dade Sheriff's Office. Gained practical understanding of law enforcement operations, community policing, and emergency response while enhancing communication, collaboration, and conflict resolution skills.
Key Takeaways & Skills Gained:
- Gained in-depth knowledge of law enforcement procedures and public safety initiatives.
- Strengthened communication and collaboration skills through direct engagement with officers and community stakeholders.
- Observed real-world applications of conflict resolution, de-escalation tactics, and crisis response.
- Developed a deeper appreciation for ethics, accountability, and transparency in public service.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Security Officer /Front Desk Receptionist
Allied Universal at Telemundo
02.2024 - 08.2024
Security Guard Officer /Badging Officer
Allied Universal Security Services at Visa Inc.
01.2024 - Current
Bachelor of Arts - Criminal Justice
Florida International University
Associate of Arts - Criminal Justice
Miami Dade College
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