Overview
Work History
Timeline

KEVIN G. PARADEE

Falcon,CO

Overview

28
28
years of professional experience

Work History

Enterprise Account Manager

COMCAST
Denver
07.2022 - Current
  • Responsible for overall customer relationship management and customer satisfaction in addition to delivering annual customer revenue and retention objectives
  • Initiate and deliver proposed solutions to meet the needs of the assigned customers as it relates to Advanced Voice, Metro Ethernet, or other Business Class products, as appropriate
  • Position and sell Comcast Business Class services across multiple organizational levels including but not limited to C-level and Executive level personnel
  • Management of existing revenue, sales opportunities, quota, funnels, and forecasts consistent with Region, Division and Corporate sales, service and operational goals and objectives.

Community Account Professional

COMCAST
Colorado Springs
01.2021 - 07.2022
  • Responsible for increasing the number of active subscribers and product penetration in assigned complex large scale MDU properties/communities by selling and promoting Comcast products including video, high-speed Internet, voice, and XFINITY Home
  • Develop strong relationships with local and national property management that is conducive to the sale and retention of Comcast products and services
  • Strategizes and plans ongoing sales support to assigned group of MDU properties
  • Utilizes expert knowledge of Comcast products and services as well as mastery of sales processes to consistently maximize sales
  • Has in-depth experience, knowledge, and skills in large complex MDU community sales
  • Experience with WiFi Ready implementation and property training
  • Regular coordination with local Tech Ops and Sales Engineering to schedule and ensure successful WiFi installations.

Xfinity Sales Executive, MDU Universal

COMCAST
Colorado Springs
08.2016 - 01.2021
  • Responsible for the promotion and sale of the Comcast product suite to include video, high-speed Internet, voice, and XFINITY Home
  • My focus has been with sales to multiple dwelling units through relationships with property management, XFINITY Community and FIND teams
  • Advanced knowledge of Comcast’s products and services as well as sales process experience to maximize sales and effectively work assigned turf
  • I routinely serve as a resource for less experienced XFINITY Sales Associates/Professionals and I assist supervisor in team coaching, performing huddles and skill assessment.

Inbound Sales, COE (temporary assignment)

COMCAST
Denver
04.2020 - 10.2020
  • Responsible for determining customers’ interests as well as understanding their unique situations to provide a tailored customer experience
  • Rebuilding accounts to retain customers, offering personalized solutions and routinely delivering a high-quality experience
  • Received numerous high NPS scores because of dedication to ensuring high customer satisfaction
  • Thorough knowledge and experience using CSG.

CT3, Communications Technician

COMCAST
Colorado Springs
11.2014 - 07.2016
  • Install or troubleshoot video, telephone, and internet services
  • Thorough understanding of all Comcast products and services including video, internet, phone, home security and mobile phone.

Supervisor

JETSTREAM GROUND SERVICES
Denver International Airport
06.2013 - 08.2013
  • Managed and directed 10-person teams in various aviation ground support functions.

Airport Operations Agent

COLORADO SPRINGS AIRPORT
Colorado Springs
07.2002 - 01.2012
  • Designed, managed and instructed airport driver training program, wrote various sections of airport security manual
  • Directed and maintained snow and ice control program.

Airport Operations Specialist

BURLINGTON INTERNATIONAL AIRPORT
Burlington
02.1997 - 07.2002
  • Certified airfield inspector
  • Responsible for managing various airport tasks including snow and ice control and emergency management.

Timeline

Enterprise Account Manager - COMCAST
07.2022 - Current
Community Account Professional - COMCAST
01.2021 - 07.2022
Inbound Sales, COE (temporary assignment) - COMCAST
04.2020 - 10.2020
Xfinity Sales Executive, MDU Universal - COMCAST
08.2016 - 01.2021
CT3, Communications Technician - COMCAST
11.2014 - 07.2016
Supervisor - JETSTREAM GROUND SERVICES
06.2013 - 08.2013
Airport Operations Agent - COLORADO SPRINGS AIRPORT
07.2002 - 01.2012
Airport Operations Specialist - BURLINGTON INTERNATIONAL AIRPORT
02.1997 - 07.2002

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KEVIN G. PARADEE