Kevin Paschal
Haslet,TX
Summary
Detail-oriented Supervisor, Team Leader, and Customer Service Representative with experience in account management, communications, data entry, sales, and cash handling. Known for exceptional attention to detail and ability to effectively manage teams.
Overview
10
10
years of professional experience
Work History
Detail Lead Technician
Park Place Lexus Grapevine
Grapevine , TX
11.2018 - Current
- Provided outstanding customer care by meticulously detailing vehicles.
- Oversaw a team of up to eight employees and coordinated their tasks.
- Operated computer systems for various administrative functions
Team Lead/Detailer
Freedom Park Valet Services
Irving , TX
01.2015 - 11.2018
- Completed comprehensive car washes and detailing services on vehicles, while following stringent protocols
- Functioned effectively within a cohesive team while maintaining self-motivation
- Trained new staff in relevant processes and procedures.
Customer Service Representative
Freedom Park Valet Services
Irving , TX
01.2016 - 06.2016
- This job consists of answering inbound calls from clients and assisting them with their needs.
- Implement necessary updates to client information
- Facilitated parking reservations via phone
- Updated client's financial information via phone or e-mail
- Enhanced client base by providing specialized vehicle services
- Resolved client complaints effectively
Education
Bachelor of Science - Sociology
Texas Woman’s University
Denton, Texas12.2021
Associate of Arts -
Tarrant County College
Fort Worth, Texas05.2015
Skills
- Effective Listening Skills
- Strong Organizational Skills
- Enthusiastic Team Player
- Experience in Inventory Oversight
- Experienced Customer Service Professional
- Customer Communication Specialist
- Detail-Oriented Data Processing
- Accurate Typing Skills
- Strategic Task Management
- Detail-Oriented Approach
- Proficient in Cash Transactions
- Simultaneous Project Handling
Timeline
Detail Lead Technician
Park Place Lexus Grapevine
11.2018 - Current
Customer Service Representative
Freedom Park Valet Services
01.2016 - 06.2016
Team Lead/Detailer
Freedom Park Valet Services
01.2015 - 11.2018
Bachelor of Science - Sociology
Texas Woman’s University
Associate of Arts -
Tarrant County College
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