Summary
Overview
Work History
Education
Skills
PMS Experience
Timeline
Generic
Kevin Pearce

Kevin Pearce

Austell,GA

Summary

Dynamic Task Force General Manager with expertise in team leadership, budget management, and conflict resolution. Proven track record in enhancing operational efficiency and implementing effective training programs.

Overview

9
9
years of professional experience

Work History

Task Force General Manager

Carver Hotel Group
Atlanta, Georgia
10.2020 - Current
  • Managed team of over 30 staff members, delivering guidance and support as needed.
  • Maintained accurate records of task force activities, documenting completed tasks and encountered issues.
  • Coordinated external resources from vendors or contractors to achieve specific objectives.
  • Communicated regularly with senior management to report progress on tasks.
  • Monitored budgets and expenditures associated with task force initiatives, ensuring fiscal responsibility was maintained at all times.
  • Resolved conflicts between staff members or stakeholders that arose during the course of a project.
  • Oversaw the development of new processes, procedures and policies related to task force operations.
  • Provided training opportunities for staff members in order to improve their effectiveness in completing tasks assigned by the Task Force General Manager.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Assistant General Manager

Sheraton Hotels
Alpharetta, Georgia
04.2018 - 10.2020
  • Collaborated with other departments within the organization to coordinate projects.
  • Assisted in the recruitment process by conducting interviews with prospective candidates.
  • Developed and implemented training programs for new employees to ensure company policies and procedures were followed.
  • Prepared reports for upper management regarding operational successes or issues that need attention.
  • Conducted regular performance reviews of staff members, providing coaching and feedback as needed.
  • Led and directed staff to ensure all operational goals were met in a timely manner.
  • Reviewed financial documents such as invoices and budgets to ensure accuracy and adherence to budget guidelines.
  • Worked closely with department heads to develop strategies for meeting organizational objectives.

Operations Manager

Westin Hotel
Atlanta, GA
09.2016 - 04.2018
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Developed key performance indicators to measure effectiveness of operational processes.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Monitored and improved efficiency of processes, team performance, and customer service.

Education

High School Diploma -

Silverado High School
Las Vegas, NV
05-2004

Skills

  • Project management
  • Budget monitoring
  • Team leadership
  • Process development
  • Conflict resolution
  • Strategic planning
  • Effective communication
  • Problem solving

PMS Experience

  • Fosse
  • Lightspeed
  • Opera
  • Opera Cloud
  • ONQ
  • PEP
  • Microsoft Office
  • Colleague

Timeline

Task Force General Manager

Carver Hotel Group
10.2020 - Current

Assistant General Manager

Sheraton Hotels
04.2018 - 10.2020

Operations Manager

Westin Hotel
09.2016 - 04.2018

High School Diploma -

Silverado High School

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