KEVIN PEDERSEN
Dallas,TX
Summary
Experienced F&I Manager with 8 years of success in product and service sales. Skilled in leadership, training, and effective communication. Thrives on personal financial control. Excellent in motivation, business, communication, people, and IT. Seeking a challenging position to utilize skills and drive for success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Finance Manager
Platinum Ford
01.2023 - Current
- Consistent $2,500 average PVR with #1 VSC penetration out of 40 F&I managers in Gilchrist Automotive group for 2025.
- Ability to maintain top penetration numbers 75%+VSC 60+ MAINT 2.5PPD
- Assessed loan portfolios for compliance with underwriting policies.
- Trained new hire finance managers
- Evaluated loan requests and documents to verify accuracy and completeness.
- Negotiated loan terms and conditions with customers to secure best deal.
- Developed and maintained relationships with customers, lenders and other third parties.
- Identified opportunities to cross-sell and upsell loan products to customers.
Sales Consultant
Platinum Ford
03.2020 - 01.2023
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Consultant
Nissan Of Rockwall
09.2019 - 03.2020
- Met customers on lot and in showroom to discuss available vehicles and options.
- Responded to customer enquiries via telephone and email.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
New Car Sales Consultant
Town East Ford
04.2019 - 08.2019
- Offered comprehensive knowledge of vehicle operations and brand features.
- Maintained compliance with all service, quality, and regulatory standards.
- Located desired vehicles at auctions and other dealerships.
- Demonstrated vehicles and features, and conduct test drives.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Responded to customer enquiries via telephone and email.
Sales Consultant
Toyota of Rockwall
11.2018 - 03.2019
- Consistent 12+ cars per month sold
- Proven sales record with internet sales team
- Determined discount rates and profitability
- Developed plans for acquiring new customers and clients through a variety of techniques, including business marketing visits, cold calling and direct sales
- Built relationships with customers and provided a world class car buying experience
- Minimum 50 CTI calls from CRM
- Performed consistent follow-up with prospects in CRM via phone, email and text
- Set appointments with online customers who have expressed interest in a new or used vehicle
Assistant Sales Manager
Forest Lane Chrysler Dodge Jeep Ram
09.2018 - 11.2018
- Determined discount rates and profitability
- Early Manager TO
- Conducted Training Meetings for sales staff
- Developed plans for acquiring new customers and clients through a variety of techniques, including business marketing visits, cold calling and direct sales
- Built relationships with customers and provided a world class car buying experience
- Minimum 50 CTI calls from CRM
- Performed consistent follow-up with prospects in CRM via phone, email and text
- Set appointments with online customers who have expressed interest in a new or used vehicle
New Car Internet Sales Manager
Town East Ford
07.2017 - 09.2018
- Salesman of the month: April 2018
- Proven and consistent sales record, maintaining 12-20 cars per month
- Determined discount rates and profitability
- Developed plans for acquiring new customers and clients through a variety of techniques, including business marketing visits, cold calling and direct sales
- Built relationships with customers and provided a world class car buying experience
- Minimum 50 CTI calls from CRM
- Performed consistent follow-up with prospects in CRM via phone, email and text
- Set appointments with online customers who have expressed interest in a new or used vehicle
Order Selector
Pep Boys Distribution Center
05.2017 - 07.2017
- Pull products off warehouse selves according to current orders
- Sorted products by type and destination onto wooden pallets
- Arrange loaded wooden pallets in orderly fashion onto loading bays behind designated shipping crates
- Expected to work quickly and accurately in order to keep up with personal quotas set by upper management to ensure orders will be filled by shift end
- Prepare loaded wooden pallets for shipping by wrapping them entirely with shrink-wrap and shipping labels assigned to the order
Sales Associate/ Shipping And Receiving Athlete
Nike Factory Store
12.2015 - 05.2017
- Answer customers inquiries regarding Nike goods and services
- Assist in-store shoppers locate products
- Recommend suitable products based on information gathered during customer-associate interaction
- Arrange and organize merchandise on the sales floor and assist in assembling in-store displays
- Clean work areas by sweeping, taking out trash, dusting shelves, cleaning surfaces, and wiping down mirrors
- Cash register duties consisting of counting money, ensuring discounts are correct and bagging products customers purchase
- Receive daily shipment of merchandise from other stores and Nike distribution centers
- Organize and sticker merchandise labels with prices and sizing in accordance
- Ship customers orders directly from warehouse area
- Pull items from overstock bins for floor associates needed for customers requesting a certain style or size that is not present on sales floor
Education
High School Diploma -
North Forney High School
Forney, TX05.2017
Skills
- CLEAN CIT
- High VSC Penetration
- Darwin, DealerTrack and MaximTrak
- Electronic contracting
- Continuous improvement
- Insurance products
- Staff training
- Coaching and training
- Customer satisfaction
- Lender relationships
- Deal structuring
- Cash flow management
Certification
- GSFS F&I Foundations Certification
- Ethos Finance and Insurance Compliance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Finance Manager
Platinum Ford
01.2023 - Current
Sales Consultant
Platinum Ford
03.2020 - 01.2023
Sales Consultant
Nissan Of Rockwall
09.2019 - 03.2020
New Car Sales Consultant
Town East Ford
04.2019 - 08.2019
Sales Consultant
Toyota of Rockwall
11.2018 - 03.2019
Assistant Sales Manager
Forest Lane Chrysler Dodge Jeep Ram
09.2018 - 11.2018
New Car Internet Sales Manager
Town East Ford
07.2017 - 09.2018
Order Selector
Pep Boys Distribution Center
05.2017 - 07.2017
Sales Associate/ Shipping And Receiving Athlete
Nike Factory Store
12.2015 - 05.2017
High School Diploma -
North Forney High School
Community Service
180, AFJROTC Organization with North Forney High School, Graveyard landscaping, Food shelter donations and deliveries, Salvation Army