Kevin Perry

During various intervals, independently working on copywriting, editing, reviewing written material for others in a professional and timely manner

Managed high-volumes of customer inquiries and sales in person, via multiple phone lines, company email

Booking charters, fishing guides and lodging

Handling money, tallying transactions at shift end

Measuring and monitoring fuel levels, keeping accurate logs, ordering fuel when needed

Handling communication of Microsoft products/events to appropriate parties with strong emphasis on call volume, quality, and procedural effectiveness, which resulted in increased customer awareness and attendance

Routinely recognized for salesmanship, professionalism and efficiency

Various short-term contract assignments, typically focused on clerical services for local firms with duties including data entry and organization, prominently utilizing my skills in a thorough, timely and efficient manner

Emphasis on accounts payable for City of Seattle, working with a payroll and healthcare benefits company handling FSA claims and insuring accurate and quick resolution of above-mentioned claims submitted, serving length of contracts until allotted hours had been used

Began as telephone sales representative, quickly progressing to assistant program manager and monitor, closely helping to train and prepare new hires on various projects

Implemented quality control in a dynamic team atmosphere. Wrote effective scripts for our team to use on calls to aid sales and give confidence to our employees

Proved successful at providing effective coaching and learning, resulting in improved productivity and success for both the company, clients, and individual representatives