Kevin Petersen
Atlanta,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Employee
Georgia Harvest Tables
Cartersville, GA
05.2024 - 08.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Intern
Emblem Solutions
Atlanta, GA
05.2023 - 08.2023
- Gathered data for market research projects and analyzed findings to make recommendations.
- Contributed ideas during brainstorming sessions to generate creative solutions.
- Analyzed financial statements to identify areas of improvement in business operations.
- Prepared invoices, purchase orders, and expense reports according to company policies.
Employee
Souther Peach Inflatables
Atlanta, GA
08.2021 - 08.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Team Leader
Chik-Fil-A
Atlanta, GA
04.2018 - 07.2021
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Education
Finance
University of Mississippi
Oxford, MS05-2026
Skills
- Critical Thinking
- Public Speaking
- Word Software Proficiency
- Attention to Detail
- Interpersonal Communication
- Customer Service
- Finance
- Excel
- Spreadsheet Certified
- Customer Service
- Organization
- Analytical
- Dependable and Responsible
- Customer Relations
- Relationship Building
- Conflict Resolution
- Active Listening
- Multitasking
- Analytical Thinking
- Networking
Timeline
Employee
Georgia Harvest Tables
05.2024 - 08.2024
Intern
Emblem Solutions
05.2023 - 08.2023
Employee
Souther Peach Inflatables
08.2021 - 08.2022
Team Leader
Chik-Fil-A
04.2018 - 07.2021
Finance
University of Mississippi
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