Kevin Posey
Fayetteville,TN
Summary
Accomplished Vice President of Retail Operations at Five Star Break Time Solutions, adept in operational efficiency and staff training. Elevated customer experience and employee engagement, leading to significant brand reputation improvements. Excelled in data-driven decision-making, achieving optimal budgeting and cost control. Proven track record in teamwork, problem-solving, and exceeding key performance indicators.
Overview
24
24
years of professional experience
Work History
Vice President of Retail Operations
Five Star Breaktime Soulutions
02.2023 - Current
- Manage vendor relationships to ensure timely delivery of merchandise and optimal pricing structures for the business.
- Lead multi-unit teams through seasonal transitions ensuring smooth rollouts of promotional campaigns which maximized revenue opportunities.
- Oversee regional P&L analysis and budget planning to effectively manage financial resources for optimal results.
- Champion corporate social responsibility initiatives within the organization, positively impacting local communities and strengthening brand reputation.
- Train and guide team members to maintain high productivity and performance metrics.
School Board Member
Lincoln County School District
08.2016 - 08.2024
- Fostered a culture of collaboration among school board members, administrators, faculty, staff, and community members by emphasizing open communication and shared decision-making.
- Maintained fiscal responsibility by carefully reviewing district finances and ensuring appropriate allocation of funds to various programs and services.
- Strengthened relationships between schools and local businesses through partnerships that provided financial support or resources for educational initiatives.
- Communicated with parents to encourage active parental participation in education.
Operations Manager
Lincoln County Vending
08.2008 - 02.2023
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Route Supervisor
Lincoln County Vending
03.2006 - 08.2008
- Oversaw fleet maintenance schedules to minimize downtime due to mechanical issues while ensuring adherence to budget constraints.
- Enhanced route efficiency by optimizing scheduling and adjusting dispatching procedures.
- Coordinated crisis response plans during inclement weather or unexpected events that impacted transportation timelines while maintaining safety as a top priority.
- Conducted regular performance evaluations for drivers to identify areas for improvement and provide constructive feedback.
- Increased customer satisfaction by addressing complaints promptly and implementing corrective actions.
Route Driver
Lincoln County Vending
11.2000 - 03.2006
- Received, counted and inspected inventory for delivery.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Managed time effectively to accommodate both regular stops as well as ad-hoc requests from clients along the delivery route.
- Immediately addressed problems with customers to promote speedy resolution.
Education
MBA - Business Administration
University of Tennessee Southern
Pulaski, TN05-2025
Bachelor of Science - Acquisition And Contract Management
Athens State University
Athens, AL05-2017
NAMA Executive Development Program -
Michigan State University
East Lansing, MI10-2014
Skills
- Customer experience
- Operational efficiency
- Staff training and development
- Data-driven decision making
- Key performance indicators
- Employee engagement
- Budgeting and cost control
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
Affiliations
- Southeastern Vending Association
- Tennessee Automatic Merchandising Association
Timeline
Vice President of Retail Operations
Five Star Breaktime Soulutions
02.2023 - Current
School Board Member
Lincoln County School District
08.2016 - 08.2024
Operations Manager
Lincoln County Vending
08.2008 - 02.2023
Route Supervisor
Lincoln County Vending
03.2006 - 08.2008
Route Driver
Lincoln County Vending
11.2000 - 03.2006
MBA - Business Administration
University of Tennessee Southern
Bachelor of Science - Acquisition And Contract Management
Athens State University
NAMA Executive Development Program -
Michigan State University