Kevin Prado
Hillside,NJ
Summary
Dynamic manager with a proven track record at Shipco Transport, excelling in operations management and team leadership. Enhanced customer satisfaction through effective communication and problem-solving. Skilled in staff training and strategic planning, driving operational excellence and fostering a collaborative environment. Committed to maintaining high safety standards and optimizing resource allocation.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Manager
Shipco Transport
08.2017 - Current
- Assisted in managing daily operations, ensuring smooth workflow and adherence to company policies.
- Supported team members in executing tasks efficiently, fostering a collaborative work environment.
- Learned and applied safety protocols and procedures to maintain a secure workplace.
- Maintained inventory accuracy by tracking supplies and assisting with stock management processes.
- Helped organize staff schedules, optimizing resource allocation for operational efficiency.
- Participated in training sessions to develop skills in tools and systems relevant to the role.
- Contributed to problem-solving initiatives, identifying ways to enhance process effectiveness.
- Collaborated with senior management to understand strategic goals and align daily activities accordingly.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
GED -
Hillside , High School
1085 Liberty Ave, Hillside, NJ 07205 Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Goal setting
- Documentation and reporting
- Strategic planning
- Operations management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved problems which led to great results .
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Manager
Shipco Transport
08.2017 - Current
GED -
Hillside , High School
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