- Martial Arts
- Enjoy participating in Judo for overall physical and mental well-being
Kevin Pratt
Central Point,OR
Summary
Dynamic leader with extensive experience in property management and team development, notably at Rogue River Property Management. Excelled in enhancing tenant relations and rent collection, achieving high satisfaction and financial performance. Skilled in negotiation and customer service, consistently exceeded performance targets through strategic planning and effective problem-solving.
Overview
21
21
years of professional experience
Work History
Property Manager
Rogue River Property Management
10.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with legal counsel to resolve tenant disputes.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Branch Manager
Enterprise Holdings
04.2007 - 10.2022
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Evaluated and negotiated contracts to procure favorable financial terms.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
Assistant Store Manager
Office Depot
11.2003 - 04.2007
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted in recruiting, hiring and training of team members.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Bachelor of Arts - Business Administration
College of Idaho
Caldwell, ID01-1998
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Rent collection
- Lease renewals
- Tenant relations
- Leasing and sales
Interests
Timeline
Property Manager
Rogue River Property Management
10.2022 - Current
Branch Manager
Enterprise Holdings
04.2007 - 10.2022
Assistant Store Manager
Office Depot
11.2003 - 04.2007
Bachelor of Arts - Business Administration
College of Idaho
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