Kevin Provost
Saratoga Springs,NY
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
Work History
Marina Attendant
Edinburg Marina & Powersports
07.2022 - 08.2023
- Documented all work performed on vehicles and added to company system for reference.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Followed safety protocols while working, avoiding accidents and injuries.
- Ensured timely refueling services for customers, maintaining accurate records of transactions while adhering to safety protocols during fuel transfers.
- Assisted in increasing marina occupancy rates through effective marketing and relationship-building with boat owners.
- Contributed to marina safety by conducting regular inspections of docks, facilities, and equipment.
Administrative Assistant
Saratoga Construction
06.2022 - 08.2023
- Developed strategies to streamline and improve office procedures.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Retail Stock Clerk
Fullers Corner Store And Deli
06.2021 - 08.2021
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Implemented visual merchandising strategies to improve store appearance and attract customers.
- Streamlined inventory management through accurate record-keeping and timely product replenishment.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- .Continuously updated knowledge of store layout and product offerings, enabling efficient assistance to customers and colleagues alike.
- Provided excellent customer service by assisting shoppers with locating products and answering inquiries.
Education
Computer Science
Hudson Valley Community College
Troy, NYBachelor of Science - Technology Management
SUNY College At Oswego
Oswego, NY05.2027
Skills
- Appointment Coordination
- Strong Problem Solver
- Document Management
- Microsoft PowerPoint
- Upselling Services
- Vehicle Inspection
- Customer Assistance
- Complaint resolution
- Analytical Thinking
Timeline
Marina Attendant
Edinburg Marina & Powersports
07.2022 - 08.2023
Administrative Assistant
Saratoga Construction
06.2022 - 08.2023
Retail Stock Clerk
Fullers Corner Store And Deli
06.2021 - 08.2021
Computer Science
Hudson Valley Community College
Bachelor of Science - Technology Management
SUNY College At Oswego
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