Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kevin Quintero Carmona

New Brunswick

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Department Manager

H&M Company USA Inc
03.2024 - Current
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Established clear performance expectations for staff members which led to increased accountability.

Assistant Store Manager

Aeropostale
03.2020 - 03.2024
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Patient Transporter

Robert Wood Johnson Hospital
03.2019 - 03.2020
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, oxygen tanks and stretchers.
  • Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably
  • Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.

Logistics Team Member

Harbor Freight Tools USA
07.2018 - 03.2019
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Education

Associate - Interior Architecture

Raritan Valley Community College
Somerville, NJ

High School Diploma - Computer Aided Drafting

Middlesex County Vocational School Piscataway
Piscataway, NJ

Skills

  • Team Leadership
  • Loss Prevention
  • Cash Handling
  • Clerical Work
  • Customer Service
  • Auditing
  • Stock Management
  • Goals and performance

Certification

  • NOCTI: Computer Aided Drafting Certification

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Department Manager

H&M Company USA Inc
03.2024 - Current

Assistant Store Manager

Aeropostale
03.2020 - 03.2024

Patient Transporter

Robert Wood Johnson Hospital
03.2019 - 03.2020

Logistics Team Member

Harbor Freight Tools USA
07.2018 - 03.2019

High School Diploma - Computer Aided Drafting

Middlesex County Vocational School Piscataway

Associate - Interior Architecture

Raritan Valley Community College

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