Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
33
33
years of professional experience
Work History
Manager
City Of North Port, Fl
Code Enforcement Division- Development Services
08.2020 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maximized performance by monitoring daily activities and mentoring team members.
Code Enforcement Inspector
City Of North Port, FL
Code Enforcement Division-Neighborhood Development
12.2014 - 08.2020
Prepared reports detailing findings of inspections, investigations, and tests.
Ensured compliance with industry regulations through meticulous attention to detail during inspections.
Upheld codes and regulations governing materials, processes, and procedures.
Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
Mentored junior inspectors, sharing industry expertise to enhance their skills and abilities in performing thorough inspections.
Identified repair and upgrade requirements needed to meet safety and quality standards.
Assisted in the development of training materials, improving overall team knowledge and competency levels related to inspection procedures and requirements.
Police Officer/ Detective
Albany Police Department
01.1991 - 06.2011
Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Answered emergency calls for help from citizens and business owners.
Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
Reduced criminal activity in assigned areas through proactive policing and community engagement.
Education
Master of Public Administration -
Marist College
Poughkeepsie, NY
01.2002
Bachelor of Arts -
State University of New York At Albany
Albany, New York
06.1988
Skills
Providing exceptional customer service to serve others in written and spoken form
Knowledge of regulations, ordinances and codes pertaining to the state of Florida
Ability to perform inspections and investigations and submit clear and concise written reports
Ability to evaluate, plan,and make accurate judgments in accordance with current policies and directives
Ability to direct and evaluate work of assigned staff
Promote effective working relationships with staff and the public
Special Emphasis Program Manger Federal Women at Department Of Veterans AffairsSpecial Emphasis Program Manger Federal Women at Department Of Veterans Affairs