Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kevin Rafferty

Bountiful,UT

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.

Overview

5
5
years of professional experience

Work History

Supervisor

Servpro
North Salt Lake, UT
05.2023 - Current
  • Directed and supervised team of 15 employees in daily operations.
  • Ensured compliance with state and federal laws pertaining to hazardous waste disposal methods and practices.
  • Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
  • Operated pallet jacks to move inventory within the warehouse.
  • Inspected vehicles for mechanical items and safety issues prior to departing on routes.
  • Checked and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes.
  • Operated specialized equipment such as flowmeters and sampling devices during routine maintenance operations.
  • Identified areas where additional monitoring was needed based on changes in source waters or operational conditions.
  • Monitored drying process with moisture meters and hygrometers.
  • Operated flood-cutters to remove portions of walls and floors damaged by flooding.
  • Applied disinfectants to prevent mold growth in affected areas.
  • Removed standing water using pumps, wet and dry vacuums, extractors or other specialized equipment.
  • Communicated regularly with customers regarding mitigation progress and concerns.
  • Installed containment barriers to isolate unaffected areas from contaminated ones.
  • Collaborated with team members to ensure safety protocols were met.
  • Maintained company vehicles in good working order while on the job.

Key Manager

Texas Roadhouse Restaurant
Spanish Fork, UT
05.2022 - 05.2023
  • Monitored the temperature of all food storage areas to ensure proper cooling and freezing temperatures were maintained.
  • Trained new employees on company policies, procedures, and safety regulations.
  • Provided training on safe food handling practices for new employees.
  • Resolved conflicts between kitchen staff members in a timely manner.
  • Supervised daily operations of the kitchen staff to ensure efficient workflow.
  • Provided exceptional customer service by anticipating guest needs before they arise.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Identified areas of improvement in existing training methods and procedures.
  • Advised management on best practices related to employee education initiatives.
  • Monitored progress of trainees through feedback from managers and supervisors.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Resolved problems or concerns to satisfaction of involved parties.

Maintenance Manager

Texas Roadhouse
, UT
06.2019 - 02.2020
  • Performed regular maintenance checks on equipment to ensure proper functioning.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Assisted in the maintenance of exterior grounds by mowing lawns, trimming bushes, removing snow, ice from walkways, driveways, parking lots.
  • Created and maintained records of daily maintenance activities, inspection results, and repair efforts.
  • Scheduled regular maintenance visits for kitchen appliances and other equipment used in the restaurant.

Education

High School Diploma -

Admiral Farragut Academy
St. Petersburg, FL
05-2002

Business Management

University of Florida
Gainesville, FL

Skills

  • Business Development
  • Process Improvement
  • Strategic Planning
  • Staff Management
  • Data Analytics
  • Schedule development
  • Inventory Control
  • Training and mentoring
  • Staff Discipline
  • Staff Development
  • Employee Motivation

Affiliations

  • Bored Of Directors Library
  • Civil Air Patrol
  • Church youth

Timeline

Supervisor

Servpro
05.2023 - Current

Key Manager

Texas Roadhouse Restaurant
05.2022 - 05.2023

Maintenance Manager

Texas Roadhouse
06.2019 - 02.2020

High School Diploma -

Admiral Farragut Academy

Business Management

University of Florida

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Kevin Rafferty