Summary
Overview
Work History
Education
Skills
Certification
Military Service
Assessments
Personal Information
Timeline
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Kevin Rafferty

Sturgis,SD

Summary

I am flexible and adapt to new situations easily. I have a friendly attitude and my customer service skills are excellent. I handle challenges with ease and look for solutions to problems. I have a strong work ethic that pushes me to excel. My attention to detail is one of the many strengths I possess.

Multi-tasking Team Leader well-known for executing successful, new angled initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Horizontal Drill Operator

ANCO Ungerground
01.2024 - 01.2025
  • Collaborated with team members to ensure smooth, efficient, and safe drilling operations.
  • Ensured adherence to industry regulations and company guidelines during all drilling activities.
  • Identified opportunities to improve overall site efficiency by streamlining workflows or incorporating new technologies into daily operations.
  • Mitigated potential hazards by enforcing strict safety measures during all drilling operations.

Tow Truck Driver

Olson Towing
09.2023 - 01.2024
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.

Delivery Driver

ABC Supply
07.2021 - 08.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Propane Feild Technician

McGas Propane
06.2019 - 08.2021
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

EMT-B

MARC Air
04.2016 - 10.2018
  • Improved patient outcomes by efficiently assessing, treating, and stabilizing medical conditions in emergency situations.
  • Ensured timely decision-making under pressure during challenging rescue operations.
  • Maintained optimal ambulance readiness by regularly inspecting vehicles for cleanliness, functionality, and proper stock levels.
  • Boosted patient satisfaction through compassionate communication and empathetic care during crises.

Education

Nursing -

Western Dakota Tech
12.2017

-

Black Hills State University
12.2011

high school diploma -

Anaconda High School
12.2004

Skills

  • Articulated crane
  • Field Service
  • Service Technician Experience
  • Crane
  • Pipe Threading
  • Equipment Repair
  • EMT Experience
  • Troubleshooting
  • Commercial driving
  • Forklift
  • Flatbed
  • Customer service
  • Software troubleshooting
  • Negotiation
  • Hospital experience
  • Heavy machinery handling
  • Hydraulic systems
  • Drill bit selection
  • Multitasking
  • Teamwork

Certification

  • EMT-B
  • Scissor lift
  • Fork lift
  • CDL Class B
  • Air Brake Endorsement
  • Hazmat Endorsement
  • BLS Certification
  • Hydrogen sulfide and respiratory protection training

Military Service

United States Navy, United States, E-3, 06/01/05, 01/31/09

Assessments

Work style: Reliability, Proficient, 11/01/22

Personal Information

Authorized To Work: US

Timeline

Horizontal Drill Operator

ANCO Ungerground
01.2024 - 01.2025

Tow Truck Driver

Olson Towing
09.2023 - 01.2024

Delivery Driver

ABC Supply
07.2021 - 08.2023

Propane Feild Technician

McGas Propane
06.2019 - 08.2021

EMT-B

MARC Air
04.2016 - 10.2018

high school diploma -

Anaconda High School

Nursing -

Western Dakota Tech

-

Black Hills State University

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Kevin Rafferty