Kevin Ramos
Newark,NJ
Summary
Motivated Crew Member with experience supervising operations and training staff. Managed inventory and resolved customer complaints to enhance satisfaction. Focused on teamwork and quality standards to drive service success.
Proficient individual with strong communication skills and a focus on exceptional customer service. Engaged proactively with guests to ensure satisfaction and resolved complaints promptly.
Overview
2
2
years of professional experience
Work History
Maintenance Crew Member
New Jersey Training School for Boys
Monroe NJ
07.2025 - 12.2025
- Conducted routine maintenance inspections on each unit to ensure safe and functional environments.
- Repaired and maintained equipment, enhancing overall operational efficiency.
- Collaborated with team members to execute facility improvement projects.
- Developed checklists for daily maintenance tasks, improving workflow consistency.
Storage Room-Crew Member
New Jersey Training School for Boys
Monroe, NJ
06.2025 - 12.2025
- Maintained accurate records of supplies and equipment usage.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Prepared commissary bags
- Organized inventory storage to optimize space and accessibility.
Crew Member
Panera Bread
Phillipsburg, NJ
02.2025 - 06.2025
- Provided exceptional customer service by engaging with guests and ensuring satisfaction.
- Operated kitchen equipment, including ovens and food processors, to prepare menu items efficiently.
- Maintained cleanliness and organization of workstations to comply with health and safety standards.
- Assisted in inventory management by monitoring stock levels and restocking supplies as needed.
- Collaborated with team members to achieve service goals during peak hours effectively.
- Worked front counter, drive-thru and other areas.
Crew Member Team Leader
Burger King
Phillipsburg, NJ
03.2024 - 06.2025
- Supervised daily operations to ensure efficient service and adherence to quality standards.
- Trained new crew members on food preparation, customer service, and operational procedures.
- Managed inventory levels, ensuring timely restocking of supplies for uninterrupted service.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Monitored team performance, providing feedback and support to improve productivity and morale.
Education
High School Diploma -
New Brunswick High School
New Brunswick, NJSkills
- Heavy lifting
- Cleaning procedures
- Equipment maintenance
- Preventive Maintenance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Maintenance Crew Member
New Jersey Training School for Boys
07.2025 - 12.2025
Storage Room-Crew Member
New Jersey Training School for Boys
06.2025 - 12.2025
Crew Member
Panera Bread
02.2025 - 06.2025
Crew Member Team Leader
Burger King
03.2024 - 06.2025
High School Diploma -
New Brunswick High School