Kevin Raymer
Rockford,IL
Summary
Adaptable Paramedic eagerly pursuing a Paramedic role to apply exceptional critical thinking and decision-making skills. Repeatedly acknowledged for patient care demonstrated over 16 years of exceptional healthcare performance.
Overview
20
20
years of professional experience
Work History
Paramedic
Harlem-Roscoe Fire Protection District
Roscoe, IL
08.2020 - Current
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
Expanded Scope Paramedic
Superior Ambulance Services
Elmhurst, IL
12.2014 - Current
- Monitored patients from scene to hospital transfer while conducting in-transit care
- Developed strong rapport with other medical professionals to foster quality and efficient patient care
- Assessed emergency situations and prioritized medical care for patients
- Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance
Call Center Customer Service Representative
Xerox
Bolingbrook, IL
08.2013 - 03.2019
- Reviewed customer data to assess current issues and determine potential solutions
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
School Bus Driver
First Student Inc.
Glen Ellyn, IL
06.2014 - 12.2014
- Operated navigation equipment and two-way radio while remaining focused on safety and efficiency
- Transported passengers on predetermined routes while following local traffic regulations
- Maintained timely adherence to schedules and safety protocols
- Adhered to company determined schedules and routes to ensure timely arrivals and departures
Customer Service Representative
Transcore Illinois Tollway
Lisle, IL
03.2011 - 08.2013
- Informed customers about billing procedures, processed payments and provided payment option setup assistance
- Collected customer feedback and recommended procedural or product changes to enhance future service delivery
- Reviewed customer data to assess current issues and determine potential solutions
- Assisted with and deescalated upset customers who had received Illinois Tollway violation notices
Security Guard/EMT
IPC Security
Peru, IL
03.2010 - 03.2011
- Delivered medical aid to individuals in distress to prevent deterioration prior to arrival of paramedics
- Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations
- Collaborated with local law enforcement agencies to support criminal investigations
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras
- Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant
- Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement
- Monitored and authorized entrance and departure of employees, visitors and other persons
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations
Cashier Sales Associate
Goodwill Industries Inc.
Dubuque, IA
10.2009 - 12.2009
- Trained new team members in cash register operation, stock procedures and customer service
- Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs
- Learned roles of other departments to provide coverage and keep store operational
- Received and inspected shipments to complete timely merchandising updates
- Maintained flexibility to work varied schedule, including nights and weekends
- Presented friendly and positive attitude while communicating clearly with customers and colleagues
Warehouse Worker
AmeriCold Logistics
East Dubuque, IL
01.2009 - 08.2009
- Maintained accurate and current order and shipment forms, inventory documentation and customer records
- Staged products between receiving, storage and shipping areas to accurately transfer items
- Identified defective, lost or missing merchandise and promptly reported issues to supervisor
- Cleaned and maintained warehouse in compliance with OSHA safety standards
- Accurately staged and sorted products for loading
Education
High School Diploma -
Paw Paw High School
Paw Paw, IL05.2004
Associate of Science - Fire Science
College of DuPage
Glen Ellyn, IL05.2016
Skills
- ACLS Certified
- PALS Certified
- PHTLS Certified
- CPR Certified
- 16 years EMS experience with private and public departments
- 6 years of Critical Care Ambulance Experience
- Ambulance transport
- Critical decision-making skills
- Vital sign assessment
- Respiratory care assessment
- Field patient assessments
- Medical data acquisition
- IV fluid replacement
Timeline
Paramedic
Harlem-Roscoe Fire Protection District
08.2020 - Current
Expanded Scope Paramedic
Superior Ambulance Services
12.2014 - Current
School Bus Driver
First Student Inc.
06.2014 - 12.2014
Call Center Customer Service Representative
Xerox
08.2013 - 03.2019
Customer Service Representative
Transcore Illinois Tollway
03.2011 - 08.2013
Security Guard/EMT
IPC Security
03.2010 - 03.2011
Cashier Sales Associate
Goodwill Industries Inc.
10.2009 - 12.2009
Warehouse Worker
AmeriCold Logistics
01.2009 - 08.2009
High School Diploma -
Paw Paw High School
Associate of Science - Fire Science
College of DuPage