Kevin Regan
NIskayuna,NY 12309
Summary
Dynamic customer service professional with extensive experience at All 4 Fun Entertainment, specializing in conflict resolution and safety protocols. Recognized for maintaining high standards of cleanliness and creating an engaging atmosphere for guests. Proven collaborator with strong attention to detail and adaptability in fast-paced environments. Career aspirations include further enhancing guest experiences while driving team success. Detail-oriented individual known for effective problem-solving and customer engagement. Experience in maintaining cleanliness and organization while supporting team collaboration and flexibility in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Coaching Staff Member
New York National Wrestling Team
07.2025 - Current
- Coordinated practice schedules to maximize team efficiency and effectiveness.
- Fostered a supportive team environment promoting sportsmanship and collaboration.
- Motivated players during practices and games by providing support and encouragement.
- Collaborated with other coaches on strategies to improve overall team performance.
- Provided feedback and guidance to athletes on technique, strategy, and sportsmanship.
Salesperson
GOAT USA
New York
04.2025 - Current
- Maintained inventory accuracy using point-of-sale systems and stock management tools.
- Collaborated with team members to improve product displays and merchandising strategies.
- Resolved customer inquiries and complaints with effective problem-solving skills.
- Engaged customers through product demonstrations and personalized service.
Go Kart Attendant
All 4 Fun Entertainment
Latham
08.2022 - Current
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
- Maintained cleanliness around ride area, ensuring a pleasant environment for guests.
- Inspected and maintained go-karts, ensured safety equipment was in working order, and performed minor repairs as needed.
- Collaborated with peers to deliver consistent service and promote customer retention.
- Provided physical assistance to visitors getting onto and off of rides.
- Ensured safe operation of amusement park rides, adhering to strict safety protocols.
- Assisted with opening, closing procedures including setting up, breaking down equipment and conducting inspections around the facility.
Cleaner
Vent Fitness
Niskayuna
09.2021 - 08.2023
- Completed routine maintenance checks, notifying management of needed repairs.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Emptied wastebaskets and replaced liners.
- Kept business entrances clean, tidy and professional in appearance.
- Sanitized frequented areas and equipment using approved supplies.
Education
Bachelor of Science - Physical Education
SUNY, Brockport
Brockport, NYSkills
- Time management
- Customer engagement
- Conflict resolution
- Team collaboration
- Cleanliness and organization
- Customer service
- Flexibility
- Attention to detail
Affiliations
- Collegiate Wrestler at SUNY Brockport
- 2x New York National team member
- Volunteer Coach at Curby 3 Style Wrestling Club
Accomplishments
- Deans List, Fall semester of 2024
- Cleary Award, Colonie Central High School
Certification
- USA Wrestling Bronze certified coach
References
References available upon request.
Timeline
Coaching Staff Member
New York National Wrestling Team
07.2025 - Current
Salesperson
GOAT USA
04.2025 - Current
Go Kart Attendant
All 4 Fun Entertainment
08.2022 - Current
Cleaner
Vent Fitness
09.2021 - 08.2023
Bachelor of Science - Physical Education
SUNY, Brockport