Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kevin Renner

Seminole,FL

Summary

Adept at managing structural humidity and leading teams, I significantly improved indoor air quality and client trust during my tenure at Big Easy Restoration. Leveraging strong communication and negotiation skills, I developed effective mold remediation strategies, enhancing company reputation and fostering long-term customer relationships.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Mold Specialist

Big Easy Restoration
03.2008 - Current
  • Ensured compliance with industry standards and local regulations during all phases of the mold remediation process.
  • Reduced health risks for property occupants by implementing effective mold removal techniques.
  • Safeguarded client confidentiality by maintaining discretion when discussing sensitive information related to their properties.
  • Streamlined workflow processes by managing project timelines effectively, resulting in timely completion of jobs within budget constraints.
  • Fostered strong relationships with fellow industry professionals through networking events and collaboration opportunities.
  • Provided valuable recommendations for improving indoor air quality and preventing future mold issues, leading to healthier environments for clients.
  • Established trust with clients through transparent communication regarding the scope of work required for successful remediation outcomes.
  • Utilized advanced equipment to detect hidden moisture sources contributing to mold growth, facilitating efficient problem resolution.
  • Developed customized remediation plans based on client needs and the extent of mold contamination.
  • Improved indoor air quality by identifying and remediating mold problems in residential and commercial properties.
  • Contributed to company reputation through consistent high-quality workmanship in all aspects of mold identification, treatment, and prevention services rendered.
  • Educated clients on preventive measures to minimize future mold issues, promoting long-term customer relationships.
  • Provided exceptional customer service by addressing client concerns promptly and professionally throughout the remediation process.
  • Assisted clients in navigating insurance claims processes related to mold damage repair costs, alleviating financial burdens and stressors associated with property loss.
  • Collaborated with other professionals, such as plumbers and HVAC technicians, to address underlying issues causing mold growth.
  • Cleaned mold-contaminated sites by removing damaged porous materials or thoroughly cleaning contaminated nonporous materials.
  • Contained dangerous materials on site by building structures or walls to restrict access prior to removal processes.
  • Monitored contaminated area to determine scope of hazard and progress of cleaning efforts against targets.
  • Pursued ongoing education opportunities to stay abreast of best practices and emerging technologies in the mold remediation field.
  • Increased company credibility by maintaining up-to-date certifications in the field of mold remediation.

Water Damage Technician

Big Easy Restoration
03.2008 - Current
  • Streamlined project management processes, utilizing software tools for enhanced organization and communication.
  • Contributed to business growth by establishing a strong reputation for quality workmanship in the local community.
  • Maintained client relationships by addressing concerns and ensuring successful project completion.
  • Enhanced team productivity by training new technicians on industry best practices and equipment usage.
  • Implemented preventative measures during restoration projects, mitigating the risk of future water damage occurrences.
  • Assessed property damages, accurately documenting findings to support insurance claims processing.
  • Ensured safety compliance, conducting regular team meetings to discuss proper procedures and risk mitigation strategies.
  • Improved customer satisfaction by providing timely and effective water damage restoration services.
  • Optimized resource utilization by effectively managing inventory and maintaining necessary tools and equipment.
  • Collaborated with external contractors, such as plumbers or electricians, for seamless service delivery to clients.
  • Developed tailored water damage restoration plans, taking into account unique client needs and property conditions.
  • Provided exceptional customer service, addressing inquiries professionally and promptly throughout the project duration.
  • Established rapport with insurance adjusters for smooth claim settlements benefiting both clients and the company.
  • Leveraged latest techniques and equipment to complete damage mitigation and restoration to highest standards.
  • Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
  • Inspected damaged properties and contents to prepare job action plan.

Car Salesperson

Randall Import Motor Cars
01.2006 - 01.2008
  • Managed inventory control effectively by closely monitoring stock levels, coordinating timely vehicle purchases, and maintaining organized lot displays.
  • Implemented effective communication channels between departments, fostering teamwork and collaboration towards shared goals.
  • Enhanced customer satisfaction by providing exceptional service, addressing concerns, and resolving issues promptly.
  • Streamlined sales process, reducing paperwork and administrative tasks for a more efficient workflow.
  • Collaborated with finance department to secure competitive financing options for customers, resulting in increased sales.
  • Developed and maintained strong relationships with key clients to ensure repeat business and referrals.
  • Conducted regular evaluations of sales team performance, identifying areas for improvement and providing constructive feedback.
  • Organized promotional events and initiatives to attract new customers and generate interest in dealership offerings.
  • Adapted sales approach during economic downturns by offering flexible financing options and focusing on budget-friendly vehicles, maintaining consistent revenue streams.
  • Established strong partnerships with local businesses for cross-promotion opportunities that generated additional leads.
  • Increased car sales by implementing effective marketing strategies and collaborating with the advertising team.
  • Optimized dealership''s online presence by updating website content regularly, ensuring accurate vehicle listings with attractive photos and descriptions.
  • Improved overall customer buying experience to safeguard dealership revenue.
  • Organized promotional events and interacted with community to increase sales volume.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Mold Technician

Servpro
01.2005 - 01.2006
  • Ensured compliance with industry standards and local regulations during all phases of the mold remediation process.
  • Reduced health risks for property occupants by implementing effective mold removal techniques.
  • Safeguarded client confidentiality by maintaining discretion when discussing sensitive information related to their properties.
  • Streamlined workflow processes by managing project timelines effectively, resulting in timely completion of jobs within budget constraints.
  • Fostered strong relationships with fellow industry professionals through networking events and collaboration opportunities.
  • Provided valuable recommendations for improving indoor air quality and preventing future mold issues, leading to healthier environments for clients.
  • Established trust with clients through transparent communication regarding the scope of work required for successful remediation outcomes.
  • Utilized advanced equipment to detect hidden moisture sources contributing to mold growth, facilitating efficient problem resolution.
  • Developed customized remediation plans based on client needs and the extent of mold contamination.
  • Improved indoor air quality by identifying and remediating mold problems in residential and commercial properties.
  • Contributed to company reputation through consistent high-quality workmanship in all aspects of mold identification, treatment, and prevention services rendered.
  • Educated clients on preventive measures to minimize future mold issues, promoting long-term customer relationships.
  • Provided exceptional customer service by addressing client concerns promptly and professionally throughout the remediation process.
  • Assisted clients in navigating insurance claims processes related to mold damage repair costs, alleviating financial burdens and stressors associated with property loss.
  • Collaborated with other professionals, such as plumbers and HVAC technicians, to address underlying issues causing mold growth.
  • Cleaned mold-contaminated sites by removing damaged porous materials or thoroughly cleaning contaminated nonporous materials.
  • Contained dangerous materials on site by building structures or walls to restrict access prior to removal processes.
  • Monitored contaminated area to determine scope of hazard and progress of cleaning efforts against targets.
  • Pursued ongoing education opportunities to stay abreast of best practices and emerging technologies in the mold remediation field.
  • Increased company credibility by maintaining up-to-date certifications in the field of mold remediation.

Education

No Degree - Business Administration And Management

Hillsborough Community College
Tampa, FL
01-2006

High School Diploma -

Mandeville High School
Mandeville
01-2001

Skills

  • Competence in Managing Structural Humidity

  • Team Leadership

  • Effective Negotiation Skills

  • Strong communication skills

Certification

State Licensed Mold Remediation Contractor - MRSR2144
IICRC (Institute of Inspection Cleaning and Restoration) WRT, AMRT - 142940
EPA RRP Lead Certified - NAT-96177-3
ProActive Safety Services - R-R-99273-21-00176

Timeline

Mold Specialist

Big Easy Restoration
03.2008 - Current

Water Damage Technician

Big Easy Restoration
03.2008 - Current

Car Salesperson

Randall Import Motor Cars
01.2006 - 01.2008

Mold Technician

Servpro
01.2005 - 01.2006

No Degree - Business Administration And Management

Hillsborough Community College

High School Diploma -

Mandeville High School

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Kevin Renner