Summary
Work History
Education
Skills
Timeline
GeneralManager

Kevin Resto

Chicopee,MA

Summary

Outgoing Job Title elevating guest expectations by offering world-class service while promoting exciting amusement events and attractions. Offering proven guest service and cash handling experience in fast-paced environment to facilitate fun activities and food and beverage support. Performs shift requirements in adherence to rules and safety procedures.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Work History

Water Slide Attendant

Six Flags
Agawam, MA
06.2022 - 09.2022
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Assisted customers in entering and exiting rides, providing balance support and general directions.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Education

Paulo Freire Social Justice Charter School
134 Springfield St, Chicopee, MA

Skills

  • Safety Rules Enforcement
  • Sanitation Practices
  • Policy Compliance
  • Corrective Actions
  • Ride Operation
  • Visitor Directions
  • Social Interaction
  • Emergency Evacuation Procedures
  • Issue Resolution
  • Ensuring Guest Safety
  • Efficient Service
  • Emergency Situations
  • Quality Standards
  • Equipment Safety

Timeline

Water Slide Attendant

Six Flags
06.2022 - 09.2022

Paulo Freire Social Justice Charter School
Kevin Resto