Kevin Reyes

• Trained servers on order management, food service quality and how to build rapport with guests.
• Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
• Led team of servers to consistently meet customer service and sales targets.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Consistently achieved excellent results by fine-tuning recipes.

Executed nighttime cookie production, yielding a daily output of 1500-2500 cookies ready for morning sales.

Consistently upheld high standards of cleanliness and organization at my station, adhering to sanitization protocols.

Provided guidance on color and taste assessment to fellow colleagues handling multiple recipes regularly.

• Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.

• Prepared food items such as meats, poultry, and fish for frying purposes.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Maintained well-stocked stations with supplies and spices for maximum productivity.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

• Traveled between locations to assist and closed deal's with various private airlines.
• Made live presantiones showing the quality of fresh ingridients we worked with to develop our menus.
• Working in team to create recipes following up to date trends, diet guidelines, and medical needs.
• Create menus to the specifics of eachs planes kitchen needs.
• Instructed airlines staff on how to cook, heat, server, and present a fine dining level dish on the air with the less things possible.
• Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation, and safety issues
• World-class guest relations
• Special event planning.

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• Took charge of multiple responsibilities including cost control, sanitation procedures, menu development, staff training, and catering services.
• Provided instruction to new staff members regarding food preparation standards, proper use of kitchen equipment and utensils, and adherence to sanitation and safety protocols.
• Solicited guest feedback regarding product quality and service levels.
• Spearheaded operations during shifts, ensuring timely preparation of food items and fulfillment of special requests.

• Handled the responsibilities of station prep, production, and sanitation
• Assisted in managing daily inventory, receiving, and stock rotation activities
• Maintained a high level of cleanliness in all food preparation areas including equipment, work surfaces, and serving areas to promote safe handling practices
• Ensured food and ingredient freshness through quality checks, inventory management, and stock rotation
• Successfully navigated through the lunchtime rush as a lone employee, proficiently managing the line for 2 to 3 hours per day.