Kevin Rickert
Marana,AZ
Summary
Highly qualified business professional with 15+ years experience building, aligning and driving sales teams to exceptional performance. Results driven, versatile, and Hands-on leader with proven ability to lead from the front, assemble, utilize and sustain high-performance teams. Solid expertise and proven success across all operational areas, including P&L responsibility, reporting, sales training, development, and customer service.
Overview
20
20
years of professional experience
Work History
REGIONAL SALES DIRECTOR
T-MOBILE/MOBILEONE LLC
01.2020 - 03.2024
- Led high-performing sales team, providing coaching and mentoring to achieve ambitious targets.
- Managed sales team of 40 employees.
- Developed and executed sales plans for consistent growth in revenue and profitability.
- Organized successful product launches, promotional events, and trade shows that generated significant brand exposure within region.
- Exceeded quarterly and annual sales goals consistently by closely monitoring team performance and adjusting strategies accordingly.
- Created robust sales plans and set territory quotas.
- Evaluated store and individual performances.
DIRECTOR OF TRAINING AND DEVELOPMENT
T-MOBILE/MOBILEONE LLC
07.2016 - 01.2020
- Identified training needs based on skill gap analysis
- Enhanced employee performance by designing and implementing comprehensive training programs.
- Navigated complex regulatory environments, ensuring compliance with industry-specific training requirements.
- Evaluated training effectiveness, utilizing feedback to continually improve program offerings.
- Managed a team of trainers, ensuring consistent delivery of high-quality instruction across all company departments.
- Regularly reviewed curricula content and methodologies used throughout various programs while applying necessary adjustments.
- Increased employee retention through targeted development initiatives and career path planning.
RETAIL TRAINING MANAGER
T-MOBILE
02.2012 - 06.2016
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
GENERAL MANAGER
OFFICEMAX
04.2004 - 01.2012
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
High School Diploma -
UNIVERISITY OF ARIZONA
TUCSON, ARIZONA01.2005
Skills
- Leadership
- Business analysis
- Operations
- P&L Excellence
- Training
- Operations Management
- KPI analysis
- Profitability Optimization
Timeline
REGIONAL SALES DIRECTOR
T-MOBILE/MOBILEONE LLC
01.2020 - 03.2024
DIRECTOR OF TRAINING AND DEVELOPMENT
T-MOBILE/MOBILEONE LLC
07.2016 - 01.2020
RETAIL TRAINING MANAGER
T-MOBILE
02.2012 - 06.2016
GENERAL MANAGER
OFFICEMAX
04.2004 - 01.2012
High School Diploma -
UNIVERISITY OF ARIZONA
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