Kevin Robbs
Chattanooga,TN
Summary
Driven Database Developer with many years of proven success designing and implementing database solutions. Analytical and skilled in understanding business problems to develop systems that improve functionality. Talented at working effectively in collaborative and self-motivated environments.
Overview
5
5
years of professional experience
Work History
Full Stack Developer
Salt Media Group
2023.03 - Current
- Collaborate with business users, technical teams, database administrators and testing teams, to analyze, gather and validate requirements such as kickoff meetings, joint application designing and planning sessions.
- Develop project plans and managed project scope for all projects, using specific methodologies to guide projects from conceptualization to implementation and maintenance.
- Manage and motivate project teams to promote collaboration and keep members on-task and productive.
- Automated repetitive tasks through scripting languages, freeing up time for more high-value work on projects.
- Built databases and table structures for web applications.
Help Desk Technician
BioReference Laboratories
2022.01 - 2023.03
- Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problemsolving.
- Helped streamline repair processes and update procedures for support action consistency.
- Tested new software and hardware prior to deployment.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
IT Support Specialist
Department Of Veterans Affairs
2019.02 - 2022.01
- Identified potential areas of improvement in IT infrastructure through regular audits and made recommendations for enhancements accordingly.
- Developed custom scripts to automate repetitive tasks, increasing efficiency in daily operations.
- Supported critical business applications'' uptime by effectively identifying root causes of incidents and coordinating efficient resolutions.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Established strong working relationships with colleagues, fostering a collaborative environment that enhanced IT support delivery and efficiency.
Education
Bachelor of Science - Information Technology W/ Conc. in Database Admin
Southern New Hampshire University
Hooksett, NH05.2018
Skills
- Multitasking
- Interpersonal Skills
- JIRA
- System Administration
- Linux Environments
- Database Development
- Database Troubleshooting
- Attention to Detail
- Hardware upgrades
- Technical Documentation
- Technical Support
- Windows 10
- Cloud Computing
Timeline
Full Stack Developer
Salt Media Group
2023.03 - Current
Help Desk Technician
BioReference Laboratories
2022.01 - 2023.03
IT Support Specialist
Department Of Veterans Affairs
2019.02 - 2022.01
Bachelor of Science - Information Technology W/ Conc. in Database Admin
Southern New Hampshire University
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