Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kevin Rodriguez

Moreno Valley,CA

Summary

Capable professional knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in multiple settings from Logistics, Administrative, and Customer Service.

Overview

9
9
years of professional experience

Work History

Logistics Manager

APS Logistics
Ontario , CA
01.2024 - Current
  • Implemented and planned warehouse safety and security programs and activities.
  • Developed and managed logistics strategies to improve the efficiency of operations.
  • Established or monitored specific supply chain-based performance measurement systems.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Managed purchases by making initial assessments, selecting suppliers and meeting support requirements.
  • Negotiated with carriers and warehouse operators for services and preferential rates.
  • Prepared inventory for shipment by attaching tags and labels.
  • Oversaw warehouse staff to ensure proper handling and storage of materials and products.
  • Manage and submit payroll for employees.
  • Contact and update international team with rate and dispatch dates.
  • Route drayage container from ports. ( LA/LB port, Houston port, Savannah Port, and New York Port).
  • Submit invoices for warehouse expenses. ( ACH payments ).

Logistics Coordinator

Boardriders
Mira Loma , CA
10.2020 - 01.2024
  • Created and updated standard operating procedures for logistics operations.
  • Route using customer portals. ( TMS systems ).
  • Create BOLs for carriers as well as packing list.
  • Checked items into computer system, printed labels and directed to storage locations.
  • Oversaw loading activities at warehouses and distribution centers.
  • Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
  • Conducted regular inventory audits to ensure accuracy and integrity of stock levels.
  • Updated shipping log for the shipping department on a daily basis for important task.
  • Routed customers (Macys, Nordstrom, DSW, Famous Footwear, Bealls, World of Jeans ( Tillys ), Ross, Marmaxx, DD Discount, Hawaii stores, Amazon, Disney Stores, Rackroom, Urban outfitters, Dillards, Genesco, Dicks Sporting Goods) using TMS.

Administrative Assistant

Encompass Core
Anaheim, CA
07.2018 - 10.2020
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Compiled data from various sources into organized reports for review by management team.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Developed and maintained filing systems for confidential documents and records.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Managed database systems containing customer contact information.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Recruiting new employees and handling the new hire paperwork.

Customer Service Manager

Arco / AMPM
Corona, CA
06.2016 - 07.2018
  • Assigned work and monitored performance of project personnel.
  • Maintained up-to-date knowledge of company products, services, pricing structures, promotions.
  • Monitored staff performance to ensure adherence to customer service standards.
  • Trainer new hires on the our customer service standards
  • Checked inventory on a daily basis to ensure inventory is up to date.
  • Contacted distributor for weekly shipment.
  • Maintained store up to Cooperate standards for quarterly inspections.

Education

High School Diploma -

Corona High School
Corona, CA
06-2016

Skills

  • Transportation management systems
  • Freight cost estimation
  • Logistics analysis
  • Warehouse management
  • Supply chain management
  • Route optimization
  • Inventory control
  • Shipping and receiving
  • Warehouse operations
  • Storage oversight
  • Safety standards
  • Freight cost reporting
  • Logistics software knowledge
  • Logistics management
  • Import and export operations
  • Order fulfillment
  • Data analysis
  • Customer service
  • FLUENT IN (ENGLISH AND SPANISH)
  • Multitasking
  • Remote office availability
  • Team building
  • Conflict resolution
  • Microsoft Office ( Word, Excel, Outlook )
  • Computer skills
  • Supervision and leadership
  • Training & Development
  • Driver communication
  • Tax and payroll
  • Payroll scheduling
  • Payroll
  • Payroll reporting
  • Payroll submittals

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Logistics Manager

APS Logistics
01.2024 - Current

Logistics Coordinator

Boardriders
10.2020 - 01.2024

Administrative Assistant

Encompass Core
07.2018 - 10.2020

Customer Service Manager

Arco / AMPM
06.2016 - 07.2018

High School Diploma -

Corona High School

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Kevin Rodriguez