KEVIN ROGERS
Plantation,FL
Summary
An accomplished professional with a strong background in customer service and management seeking to find an opportunity that not only utilizes existing skills but also provides a platform for growth and advancement. Seeking to bring expertise in delivering exceptional customer experiences, building and leading high-performing teams, and implementing strategies to optimize operational efficiency and drive business success.
Overview
10
10
years of professional experience
Work History
Starr Restaurants - Beverage Manager
El Vez Fort Lauderdale
12.2022 - Current
- Responsible for scheduling bar staff for all shifts
- Orders all beverage products for high-volume restaurant, with breakfast, lunch, and dinner service
- Maintains beverage controls with bi weekly and monthly inventories
- Plans, designs, implements new menu items
- Plans and implements strategies to deplete dead stock items in order to generate revenue
- Enters and manages payroll and tip distribution for all restaurant employees
- Conducts staff trainings on beer, wine and spirits
Beverage Manager
Levy Restaurants, Mercedes Benz Stadium
07.2016 - 03.2022
- Maintained cost controls and provided optimal coverage to meet business needs without sacrificing quality
- Responsible for staffing, stocking, and servicing over 35 beverage locations for events with up to 65,000 guests
- Managed inventory controls utilizing Quest and Birch Street operating systems
- Tracked, processed, and submitted employee payroll and benefits
- Streamlined hiring processes to best optimize team success
- Lead research and development of custom menu and beverage station items on a regular basis
Asst. Manager
Three Taverns Craft Brewery
01.2016 - 01.2017
- Managed day to day operations of brewery Taproom
- Managed brewery staffing, payroll, and oversaw daily inventory production
- Reconciled daily financial receipts and managed bar room staff
- Responsible for advertising, marketing, and customer development
Bartender/Tour Guide/Cellarman
Funky Buddha Brewery
11.2013 - 03.2016
- Guided groups of up to [Number] people on scheduled tours.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Built personal relationships with guests to promote positive experiences.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
Education
High School Diploma -
St. Thomas Aquinas High School
Santa Fe Community College
Skills
- Leadership
- Interpersonal Communication
- Employee Scheduling
- Employee Training
- Customer Service
- Inventory Management
- Time Management
- Quest
- Birch Street
- Microsoft Suite
Timeline
Starr Restaurants - Beverage Manager
El Vez Fort Lauderdale
12.2022 - Current
Beverage Manager
Levy Restaurants, Mercedes Benz Stadium
07.2016 - 03.2022
Asst. Manager
Three Taverns Craft Brewery
01.2016 - 01.2017
Bartender/Tour Guide/Cellarman
Funky Buddha Brewery
11.2013 - 03.2016
High School Diploma -
St. Thomas Aquinas High School
Santa Fe Community College
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