Summary
Work History
Education
Skills
Timeline
Generic

Kevin Roman

Carteret ,NJ

Summary

Dynamic Customer Service Associate with proven expertise at ShopRite, excelling in problem resolution and team collaboration. Enhanced customer satisfaction through effective communication and product knowledge, while efficiently managing stock and transactions. Recognized for adapting to peak hours, significantly improving the shopping experience and promoting loyalty programs.

Work History

Customer Service Associate Groceries

ShopRite
877 St Georges Ave Woodbridge, New Jersey 07095
12.2025 - Current
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Assisted with stock management, ensuring shelves remained organized and well-stocked.
  • Utilized point-of-sale systems for accurate transaction processing and cash handling.
  • Collaborated with team members to maintain a clean and safe shopping environment.
  • Adapted to changing priorities during peak hours, enhancing overall customer experience.
  • Educated customers on promotions and loyalty programs, increasing engagement and satisfaction.

Education

High School Diploma -

Carteret High School
199 Washington Ave., Carteret, NJ 07008
06.2025

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Customer complaint resolution
  • Product knowledge
  • Complex Problem-solving

Timeline

Customer Service Associate Groceries

ShopRite
12.2025 - Current

High School Diploma -

Carteret High School
Kevin Roman