Kevin Romero
Mechanical Engineer Technology Student
Kearny,NJ
Summary
Engineering student versed in reviewing plans, writing reports, researching solutions and implementing company procedures. Willingness to learn, follow instructions and work cooperatively within team environments. Computer competencies include various CAD programs and MS Office applications.
Overview
6
6
years of post-secondary education
8
8
years of professional experience
Work History
Restaurant Floor Manager
Tops Diner
Harrison, NJ
05.2017 - Current
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Front of House Team Member
Tops Diner
Harrison, NJ
01.2013 - 05.2017
- Performed cash handling activities, including making change, cashing out register drawers and securing nightly bank deposits.
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Prepared alcoholic beverages such as standard cocktails for guests.
- Helped guests at any table when in need of assistance.
Education
Associate of Arts - Liberal Arts And General Studies
Hudson County Community College
Jersey City, NJ 09.2014 - 05.2016
Bachelor of Science - Mechanical Engineering Technology
New Jersey Institute Of Technology
Newark, NJ 01.2017 - Current
Skills
Autodesk AutoCAD
Microsoft Excel
Autodesk Inventor
MathWorks MATLAB
Sketches, specifications and drawings
Flexible & Adaptable
Teamwork
Ability to analyze data
Excellent problem-solving skills
Complaint resolution
Timeline
Restaurant Floor Manager
Tops Diner
05.2017 - Current
Bachelor of Science - Mechanical Engineering Technology
New Jersey Institute Of Technology
01.2017 - Current
Associate of Arts - Liberal Arts And General Studies
Hudson County Community College
09.2014 - 05.2016
Front of House Team Member
Tops Diner
01.2013 - 05.2017