Kevin Roque
Huntington Park,CA
Summary
Dedicated maintenance professional with a strong background in customer service and equipment maintenance. Known for effective communication and teamwork, contributing to seamless operations and enhanced member satisfaction in facility services. Detail-oriented maintenance mechanic skilled in troubleshooting and preventive maintenance. Committed to ensuring optimal performance of HVAC and plumbing systems, while maintaining accurate records and compliance with safety standards.
Overview
3
3
years of professional experience
Work History
Maintenance Mechanic
JLL, Jones Lang LaSalle
Los Angeles, California
04.2025 - Current
- Conducted routine inspections on mechanical equipment to identify potential issues and ensure optimal performance.
- Performed preventive maintenance on HVAC and plumbing systems.
- Maintained accurate records of maintenance activities and repairs to facilitate tracking and compliance.
- Assisted in training new staff on maintenance procedures and safety practices.
- Diagnosed mechanical issues using troubleshooting techniques and tools.
- Performed preventive maintenance on hydraulic, pneumatic and mechanical systems.
- Replaced worn or damaged parts to ensure machines operated efficiently and reliably.
Customer Service Representative
LA Fitness
Huntington Park, California
03.2023 - 01.2024
- Resolved member inquiries and service requests daily, enhancing member satisfaction.
- Maintained cleanliness and organization in the front desk area.
- Informed members about facility services and fitness programs, promoting engagement.
- Streamlined processing of membership applications and payments, ensuring prompt service.
Education
High School Diploma -
Woodrow Wilson High School
4500 Multnomah St Los Angeles, CA 90032 06-2020
Skills
- Equipment maintenance
- HVAC systems
- Mechanical troubleshooting
- Preventive maintenance
- Safety compliance
- Customer service
- Staff training
- Record keeping
- Attention to detail
- Effective communication
- Time management
Languages
English
Professional
Spanish
Professional
Timeline
Maintenance Mechanic
JLL, Jones Lang LaSalle
04.2025 - Current
Customer Service Representative
LA Fitness
03.2023 - 01.2024
High School Diploma -
Woodrow Wilson High School