Kevin Ross

Promoted through four levels based on productivity, accuracy, leadership, and operational performance:

Loader → Quarterback Lead → Inventory Operations Lead → Operations Supervisor

• Oversee inventory operations across approximately 55,000 pallet positions.
• Maintain approximately 99.9% inventory accuracy.
• Lead inventory control activities, cycle counts, WMS execution, location accuracy, and discrepancy resolution.
• Led team of 10 employees in inventory and special operations, driving effective execution of tasks.
• Led the Under 50 project, reducing approximately 500 unaccounted/missing pallets to fewer than 10.
• Known for quickly locating misplaced pallets and resolving difficult inventory discrepancies.
• Supported the Flip Flop operational improvement project.
• Coordinated import operations to ensure seamless workflow and efficiency. through coordination with lumping teams and established productivity standards.
• Monitor productivity and KPIs for lumping and import operations.
• Lead operations for a 100% case-picking account that remained in the Top 5 among U.S. accounts for six consecutive months.
• Respond to customer requests and coordinate quick resolutions with operations and inventory teams.
• Supported cross-functional warehouse operations and special projects, enhancing overall operational effectiveness.
• Represent FlexCold at networking and business events, including MIDA Puerto Rico.
• Recognized multiple times for individual performance and leadership.
• Quarterback Lead / Inventory Operations Lead
  April 2023 – Career Progression
• Started with FlexCold as a Loader and consistently performed at a high level in productivity and accuracy.
• Coordinated daily warehouse tasks and WMS activities for the team.
• Promoted to Inventory Operations Lead based on performance and leadership.
• Took ownership of inventory improvement projects and daily inventory operations.
• Worked closely with warehouse teams to identify and resolve inventory discrepancies.
• Supported the transition into supervisory responsibilities by leading people, processes, and operational priorities.

• Provided lumping and warehouse services for cold-chain and logistics operations.
• Supported operations for Lineage, Seaonus, and FlexCold.
• Progressed into leadership responsibilities supporting up to six lumping teams.
• Coordinated labor and daily loading and unloading activities.
• Maintained focus on productivity, safety, quality, and customer requirements.
• Developed hands-on experience in warehouse operations before transitioning to FlexCold.
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• Trained new team members on standard operating procedures and safety protocols.