Kevin R. Smith
Manhattan,NY
Summary
Professional leader prepared for this role. Proven ability to guide teams towards achieving objectives and enhancing productivity. Reliable and adaptable, fosters collaborative environment. Known for strategic planning and conflict resolution.
Overview
6
6
years of professional experience
Work History
Team Leader
The Escape Game
Brooklyn, NY
02.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Make sure for every shift the store is probably opened or closed, and to account all cash transactions.
Server
Alchemy
Lynnfield, USA
10.2022 - 09.2023
- Take orders and serve food and beverages to patrons at tables in dining establishment
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Communicate with customers to resolve complaints or ensure satisfaction
Server
Sylvan Street Grille
Peabody, USA
12.2019 - 11.2021
- Take orders and serve food and beverages to patrons at tables in dining establishment
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Communicate with customers to resolve complaints or ensure satisfaction
Education
Bachelor of Arts - Communication, Media Arts
Westfield State University
Springfield, MA05.2019
Food Handling Training Course -
360 Training
02.2026
Tips NY On-Premise -
360 Training
03.2026
Skills
- Collaboration and teamwork
- Problem-solving
- Attention to detail
- Team motivation
- Organizational skills
- Customer Service
Timeline
Team Leader
The Escape Game
02.2024 - Current
Server
Alchemy
10.2022 - 09.2023
Server
Sylvan Street Grille
12.2019 - 11.2021
Bachelor of Arts - Communication, Media Arts
Westfield State University
Food Handling Training Course -
360 Training
Tips NY On-Premise -
360 Training