Kevin Rubio
Sacramento,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Seasoned Management Trainee adept at learning new information quickly to maximize performance. Hardworking and reliable team player dedicated to business success. Offering 4 years of experience and company-oriented mindset.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager Trainee
McDonald’s
05.2020 - Current
- Training staff and assisted with customer service
- Instructing and motivating crew, serving customers, keeping the restaurant clean and organized, preparing food, ensuring food safety rules are followed, and monitoring employee performance
- Successful food hygiene, leadership, teamwork, customer focus, commitment to achieving results, reporting skills, and effective communication.
- Resolved conflicts among staff members efficiently, promoting a positive work environment that fostered teamwork and collaboration.
- Streamlined communication processes between departments to optimize workflow efficiency within the store operations.
- Contributed to the overall success of the store by consistently going above and beyond to meet customer expectations, resulting in increased loyalty and repeat business.
- Analyzed sales reports regularly to identify trends in consumer preferences and adjust inventory levels accordingly.
- Assisted in the recruitment process, interviewing potential candidates and selecting qualified individuals for various positions within the store.
- Coordinated daily tasks with staff members, ensuring timely completion of responsibilities while maintaining a high level of productivity.
- Assisted in implementing store policies and procedures for better operational efficiency and staff performance.
- Conducted regular employee evaluations, identifying areas of improvement and providing constructive feedback for professional growth.
- Handled cash transactions accurately, ensuring proper documentation and record-keeping practices were followed at all times.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
High School Diploma -
Mesa Verde High School
Citrus Heights, CA06.2022
Skills
- Collaboration
- Management/Leadership
- Problem-Solving
- Store operations
- Recruitment and hiring
- Scheduling Coordination
- Merchandise planning
- Employee Coaching
- Technology proficiency
- Customer Relations
- Staff Management
Awards
- High Honors Award, 2021-2022, Awarded for 3.5-3.99 GPA
- Honors Award, 2018, 2019, 2020, Awarded for 3.0-3.49 GPA
- Perfect Attendance Award, 2018, 2019, 2020, 2021
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Assistant Store Manager Trainee
McDonald’s
05.2020 - Current
High School Diploma -
Mesa Verde High School
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