Kevin Runnels
Hayward,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
35
35
years of professional experience
Work History
Inventory Control
San Leandro Milk Plant
San Leandro, CA
03.2024 - 06.2024
- Maintained accurate inventory records and documents.
- Conducted regular physical counts of inventory and reconciled with computer generated reports.
- Identified discrepancies between physical count and computer records; investigated causes and resolved issues.
- Performed daily cycle counts of selected inventories to verify accuracy of system data versus actual quantities on hand.
- Entered information into system to update status reports.
- Inspected incoming materials for damage.
- Coordinated receipt of incoming materials and verified accuracy of items received.
Records Center Lead
Iron Mountain Information Management
Hayward, CA
11.1996 - 09.2023
- Monitored incoming calls, emails, and chat messages for quality assurance purposes.
- Maintained up-to-date knowledge of products, services, policies, and procedures.
- Ensured compliance with all applicable regulations regarding customer privacy and data security.
- Recruited, interviewed, hired, trained, coached, and evaluated staff performance.
- Facilitated communication between team members and management personnel.
- Encouraged team members to improve productivity and service levels by modeling correct behaviors and coaching employees.
Retail Associate
Montgomery Wards Department Store
San Leandro, CA
10.1989 - 10.1996
- Assisted customers in finding products, answered questions, and made product recommendations.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Operated cash register to process payments from customers.
- Organized backroom storage areas for efficient access to merchandise.
- Performed price checks on items requested by customers.
- Handled returns and exchanges according to company policy.
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
- Processed payments and handled exchanges, returns and refunds according to company policy.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Helped customers by answering questions and locating merchandise.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
High School Diploma -
Castlemont High School
Oakland, CA06.1986
Did Not Complete Assoc. Degree
Merritt College
Oakland, CASkills
- Loading and Unloading
- Customer Service
- Shipping and Receiving
- Records Management
- Order Filling
- Staff Training
- Inventory Monitoring
- Hand Truck Operation
- Stockroom Maintenance
- Decision-Making
- Vendor Relations
- Stocking and Replenishing
- Warehouse Safety
- Motivated Team Player
- Boxing and Labeling
- Shipment Processing
- Warehouse Coordination and Support
- Stocking
- Shipment Receiving
- Shelf Restocking
- Inventory Counting
- Product Packaging
- Forklift Operation
- Pallet Jack Operation
- Reliability
- Positive and engaging demeanor
Languages
English
Professional
Timeline
Inventory Control
San Leandro Milk Plant
03.2024 - 06.2024
Records Center Lead
Iron Mountain Information Management
11.1996 - 09.2023
Retail Associate
Montgomery Wards Department Store
10.1989 - 10.1996
High School Diploma -
Castlemont High School
Did Not Complete Assoc. Degree
Merritt College
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