Cecilia Hernandez
Summary
Experienced Security Officer skilled in maintaining safety across campus grounds and facilities. Excels in roving and entrance control while managing high-pressure situations and challenging interactions. Trained in register operations and customer service, ensuring smooth operations and effectively addressing customer needs.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Production Worker
Impossible foods
Oakland
01.2026 - 04.2026
- Operated production machinery to create plant-based food products.
- Followed safety protocols to maintain a secure work environment.
- Partnered with colleagues to improve workflow and communication. with team members to ensure smooth production flow.
Security Guard
Ax9
Oakland, CA
06.2023 - 01.2024
- Conducted regular patrols to detect suspicious activity and maintain order.
- Monitored premises to ensure safety and security of personnel and property.
- Responded promptly to alarms and incidents, ensuring swift resolution of issues.
SECURITY CONCIERGE
Barrera private security
Oakland, Ca
05.2023 - 06.2023
- Inspected buildings regularly for signs of intrusion or tampering with locks or alarm systems.
- Monitored access points to ensure security and safety of premises.
- Investigated theft and vandalism reports, conducted witness interviews, and prepared comprehensive written reports to document findings.
- Coordinated shift changes, ensuring all guards received thorough briefings to maintain security standards.
- Greeted every individual entering or leaving to foster a welcoming atmosphere and improve customer experience.
CASHIER
McDonald's
Oakland, Ca
03.2020 - 05.2023
- Greeted customers warmly, ensuring satisfaction with their order.
- Addressed customer complaints promptly and professionally, enhancing overall experience.
- Handled unexpected situations with professionalism and clear communication, maintaining service quality.
Education
HIGH SCHOOL DIPLOMA -
Oakland unity high school
Oakland, CASkills
- Production processes
- Quality Control
- Safety compliance
- Incident response
- Customer support
- Staff Training
- Team collaboration
- Verbal And Written Communication
- Conflict Resolution
- Report writing
Certification
Unarmed Security Guard
Languages
English/spanish
Timeline
Production Worker
Impossible foods
01.2026 - 04.2026
Security Guard
Ax9
06.2023 - 01.2024
SECURITY CONCIERGE
Barrera private security
05.2023 - 06.2023
CASHIER
McDonald's
03.2020 - 05.2023
HIGH SCHOOL DIPLOMA -
Oakland unity high school